Senior Director, Product Management – Unified Communications

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $221k - $290k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Vonage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $225M Post-IPO Debt on 2014-08

Consulting • Healthcare • Logistics

Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).

📋 Description

• Own end-to-end execution of the Unified Communications product roadmap, translating strategic direction into sequenced priorities, delivery plans and measurable outcomes • Lead, mentor and develop a high-performing team of Directors and Senior Product Managers • Partner with the Head of Strategy to define and maintain the complete multi-year roadmap • Coordinate Engineering, Design, Sales, Marketing, Customer Success and Finance to execute roadmap priorities and resolve dependencies • Establish portfolio governance and decision-making mechanisms • Own product execution KPIs and business outcomes, including delivery predictability, adoption, quality and commercial impact • Report progress, risks and corrective actions to the GM of UC/CC and senior leadership • Drive launch readiness and go-to-market execution with Product Marketing and commercial teams, including positioning, pricing, enablement and customer rollout plans

🎯 Requirements

• 12+ years of product management experience • At least 4 years in a senior leadership role managing managers and driving execution across complex, cross-functional portfolios • Demonstrated success delivering and scaling UCaaS, CCaaS or cloud communications products in a B2B or enterprise SaaS environment • Deep domain expertise in unified communications, including voice/telephony, video, messaging, mobility and collaboration • Proven ability to translate portfolio strategy into an executable roadmap, operating plan and reliable delivery across multiple product teams • Exceptional stakeholder management and communication skills, with the ability to drive decisions, manage trade-offs and provide clear delivery accountability to C-suite and Executive Leadership • Experience leading execution in a global, cross-functional environment with distributed engineering and go-to-market teams • Bachelor's degree in Computer Science, Engineering, Business or a related field • Experience with AI-driven product features in a communications or collaboration context • Familiarity with channel and partner go-to-market models in UC/CCaaS • Prior experience at a Tier 1 cloud communications or UCaaS provider

🏖️ Benefits

• Medical, Dental & Vision Insurance • 401(k) • Leave of Absence • Employment Verification • Workers Compensation • Ericsson Care Line • Discretionary Time Off (DTO) • Volunteer Time (VTO) • Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.