L2 System Administrator

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VPS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1922

📚 Education

🏛️ Government

🔒 Cybersecurity

Education • Government • Cybersecurity

VPS is your trusted source for managed learning solutions, serving commercial, government, and military clients globally. With a focus on collaboration and leveraging learning technology, VPS delivers tailored curriculum development, training strategies, and efficient learning administration services. Their innovative approach ensures that organizations can enhance performance, upskill their workforce, and effectively navigate the complexities of modern training environments.

📋 Description

• Provide comprehensive L2 technical support for a premier client • Maintain enterprise infrastructure across Windows and Linux environments • Manage server infrastructure and troubleshoot complex technical issues • Provide advanced desktop and infrastructure support • Administer Windows Server, including Active Directory • Perform Linux system administration, shell scripting, and system maintenance • Troubleshoot and maintain server hardware • Troubleshoot networks, including TCP/IP, DNS, DHCP, and VLANs • Support VMware vSphere and Hyper-V virtualization platforms • Perform backup and recovery operations • Manage patches and monitor security compliance • Monitor system performance and optimize systems • Resolve and escalate ITSM tickets • Provide workstation software break-fix support for Windows and Linux clients • Perform IMAC operations in enterprise environments • Image and deploy systems using automated tools • Manage asset lifecycle and inventory control • Support enterprise printers and peripherals • Provide Client Center (Tech Bar) technical support • Diagnose and replace hardware • Troubleshoot network connectivity and manage cabling • Maintain system documentation and security protocols

🎯 Requirements

• 2+ years of experience in system administration or L2 technical support • Hands-on experience with Windows Server environments and Active Directory • Working knowledge of Linux system administration and command-line operations • Experience with VMware or Hyper-V virtualization technologies • Understanding of network troubleshooting and TCP/IP fundamentals • Experience with IT ticketing systems and ITSM processes • Knowledge of enterprise backup and recovery procedures • Understanding of change management and incident management frameworks • Strong documentation and technical communication skills • U.S. citizenship required pursuant to a government contract • Preferred: CompTIA A+, Network+, or Security+ certification • Preferred: Microsoft certifications, including MCSA, MCSE, or Azure fundamentals • Preferred: Linux certifications, including CompTIA Linux+ or RHCSA • Preferred: Python, PowerShell, and Bash scripting • Preferred: Familiarity with AWS, Azure, or hybrid cloud environments • Preferred: ITIL Foundation certification • Preferred: Experience with monitoring tools • Preferred: Ansible, Puppet, or Chef configuration management tools • Preferred: Enterprise inventory control systems expertise • Preferred: RingCentral CX/EX administration experience • Excellent written and verbal communication • Ability to work independently and value teamwork • Excellent problem-solving skills

🏖️ Benefits

• Ongoing learning and development opportunities • Wide variety of benefits for eligible employees related to health, retirement, professional development, and more • Virtue-centered team and supportive teammates