Account Manager

🔥 48 minutes ago

🇺🇸 United States – Remote

💵 $58.7k - $92.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

Apply Now

Find Similar Remote Jobs

VSP Vision Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1955

🏥 Healthcare

📣 Marketing

🍽️ Food & Beverage

Healthcare • Marketing • Food & Beverage

VSP Vision Care is a leading eye care company that focuses on providing access to quality eye care and eyewear solutions. With a comprehensive portfolio of services, VSP Vision Care supports both individuals seeking eye health services and providers managing their practices. The company is committed to social responsibility, emphasizing health equity, sustainability, and a culture of belonging. Through initiatives such as Follow Your Heart, VSP Vision Care helps people maximize the value of their offerings, starting with eyewear. Recognized for its customer service excellence and commitment to diversity and inclusion, VSP Vision Care strives to empower human potential through sight. It has also been acknowledged as a top workplace in healthcare and is committed to supporting veterans and the military-connected community.

📋 Description

• Manage an assigned book of client business and advise on client service and operations-related issues • Contribute to corporate-wide process development to improve customer service and support strategic initiatives • Collaborate with internal and external business partners on growth, retention, client relationship, and satisfaction strategies • Develop and maintain relationships with clients, partners, brokers, and consultants • Serve as the primary service contact to maintain client satisfaction and retention • Promote programs, products, and services to drive adoption within accounts • Facilitate client marketing initiatives and manage account plans covering strategic objectives, communication, growth, and retention • Maintain understanding of compliance requirements, including applicable state and federal regulations or mandates • Participate in key client meetings, in-person or virtually, including client partnership reviews, finalist meetings, site visits, and other client-required events • Manage implementation processes to ensure accounts meet requirements and performance standards • Address custom client requirements with internal and external business partners • Manage client contracts, compliance activities, evidence of coverage, and summary plan descriptions • Collaborate on client and member communication strategies and collateral deployment • Compile and distribute reports • Interpret reporting requirements and position reports effectively for clients • Monitor clients proactively, escalate issues, and drive solutions

🎯 Requirements

• College degree in Business Administration or related field, or equivalent experience • 2+ years of account management experience and/or client service experience • Effective interpersonal and communication skills with ability to influence internal and external business partners • Experience participating in client-related project teams • Demonstrated ability to manage multiple concurrent account implementations, client/broker/consultant requests, and business needs • Ability to develop and maintain a strong understanding of business objectives, products, services, processes, competitive landscape, and business environment • Proven ability to adapt to change quickly and work effectively within an agile environment • Proven problem identification and solving capabilities • Knowledge of insurance platform technologies • For remote roles, must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings • Must comply with VSP Vision Information Security and Privacy Policies when accessing sensitive personal information • Must meet applicable pre-employment substance abuse testing requirements

🏖️ Benefits

• Eligible bonuses and commissions may be included as part of the compensation package • VSP Vision benefits are available (specific benefits not detailed in the posting)

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume