Manager, Case Management – LCSW/LMFT

🔥 0 minutes ago

🌵 Arizona, California, +8 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $90k - $115k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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Vynca

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

💼 Consulting

⚕️ Healthcare Insurance

🏥 Healthcare

Consulting • Healthcare Insurance • Healthcare

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Provide clinical oversight and management of ECM staff addressing clients’ medical, behavioral health, and social determinant needs • Communicate with ECM staff and occasionally patients by telephone, telehealth, or during Interdisciplinary Care Team meetings • Discuss medication management/adherence and ensure appropriate follow-up with primary care, behavioral health, and specialist providers • Guide crises encountered by ECM staff • Collaborate with the broader care team to advocate for clients and ensure they receive needed services • Measure progress toward patient-centered individualized care plan goals • Monitor team progress, coach staff, and manage performance as needed • Supervise approximately 10–15 ECM direct reports • Oversee client outreach, enrollments, and creation of Individual Care Plans • Assess whether client needs can be managed by an ECM Lead Care Manager and serve as an escalation point • Drive the team to meet key performance indicators • Collaborate with Enhanced Care Management Directors on changes and process improvements • Provide clinical oversight approximately 30% of the time, including clinical staff supervision, clinical sign-offs, care plan oversight, IDT meetings, and consultation on complex cases • Provide direct care management as needed • Travel up to 20–25% for training, meetings, and other business needs

🎯 Requirements

• Must be based in Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, or Washington • Willing and able to work Monday through Friday, 8:30am–5:00pm Pacific Time, with flexibility for potential evenings and weekends • Active, unrestricted LCSW or LMFT license in California required • Willingness to obtain additional state licensure as needed • 2 years of people management experience; 4 years preferred • 2–3 years of care management experience • 1–2 years of post-acute experience • Proven, results-driven leadership experience in change management in rapid-growth environments • Strong organizational and independent working skills • Proficient in Microsoft and Google applications; Salesforce experience is a plus • Excellent communication and motivational skills, including conflict resolution techniques • Working knowledge of Lean Six Sigma methodology preferred • Legally authorized to work in the United States • Must complete required background screening before employment • Employees in patient, client, or customer-facing roles must be vaccinated against influenza, subject to accommodation consideration • Must complete identity and work eligibility verification using E-Verify upon hire

🏖️ Benefits

• Medical, dental, and vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401k • Access to other wellness benefits • Mileage reimbursement for field roles per IRS guidelines • Potential bonus (as indicated in the compensation summary)