Manager, Case Management – RN

🔥 0 minutes ago

🌵 Arizona, California, +8 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $90k - $115k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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Vynca

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

💼 Consulting

⚕️ Healthcare Insurance

🏥 Healthcare

Consulting • Healthcare Insurance • Healthcare

Vynca is dedicated to helping patients with serious illnesses, such as cancer and heart failure, by providing expert palliative care services. Their comprehensive approach includes clinical care, social support, mental health counseling, and advance care planning, ensuring that patients receive compassionate, coordinated assistance at home or remotely. Vynca's mission is to enhance the quality of life for patients by managing symptoms, providing emotional support, and facilitating open discussions about healthcare goals and preferences.

📋 Description

• Provide clinical oversight and management of Enhanced Care Management staff addressing clients’ medical, behavioral health, and social-determinants-of-health needs • Communicate with ECM staff and, as needed, patients by telephone, telehealth, or Interdisciplinary Care Team meetings • Discuss medication management and adherence and ensure appropriate follow-up with primary care, behavioral health, and specialist providers • Guide crises encountered by ECM staff • Collaborate with clients’ broader care teams to advocate for clients and ensure needed services • Measure progress toward individualized, patient-centered care-plan goals • Monitor team progress, coach staff, and manage performance • Supervise approximately 10–15 direct reports • Oversee client outreach, enrollments, and Individual Care Plan creation • Assess whether client needs can be managed by an ECM Lead Care Manager and serve as an escalation point • Drive the team to meet KPIs • Collaborate with Enhanced Care Management Directors on changes and process improvements • Provide clinical oversight approximately 30% of the time, including clinical-staff supervision, clinical sign-offs, care-plan oversight, IDT meetings, and consultation on complex cases • Provide direct care management as needed • Travel up to 20–25% for training, meetings, and other business needs

🎯 Requirements

• Must be based in Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, or Washington • Willing and able to work Monday through Friday, 8:30am–5:00pm Pacific Time, with flexibility for potential evenings and weekends • Active, unrestricted RN license, with ability to obtain California licensure within 6 months of hire • Willingness to obtain additional state licensure as needed • Minimum 2 years of people management experience; 4 years preferred • Minimum 2–3 years of care management experience • Minimum 1–2 years of post-acute experience • Proven, results-driven leadership and change management experience in rapid-growth environments • Strong organizational and independent working skills • Proficient in Microsoft and Google applications; Salesforce experience is a plus • Excellent communication and motivational skills, including conflict resolution techniques • Working knowledge of Lean Six Sigma methodology preferred • Must be legally authorized to work in the United States • Must complete background screening prior to employment • Patient-, client-, or customer-facing employees must be vaccinated against influenza, subject to accommodation consideration

🏖️ Benefits

• Medical, dental, and vision insurance • Income protection benefits • Flexible PTO • Company holidays • 401k • Wellness benefits • Mileage reimbursement for field roles per IRS guidelines • Bonus eligibility