National Account Manager – eCommerce

🕒 May 6

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 55%

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Logo of W.C. Bradley Co.

W.C. Bradley Co.

501 - 1000 employees

Founded 1885

🍽️ Food & Beverage

🏨 Hospitality

🛒 Retail

Food & Beverage • Hospitality • Retail

W. C. Bradley Co. is a family-owned company that has been operating since 1885, exemplifying strong values and commitment to its community and employees. The company operates multiple brands, including Char-Broil, Lamplight, and Badlands, providing a range of products and opportunities for talent to grow alongside the company. With a rich history and emphasis on integrity, W. C. Bradley Co. strives to maintain a culture of teamwork and stewardship.

📋 Description

• Own the full P&L for assigned eCommerce customers and deliver profitable revenue growth • Manage primary relationships with assigned customer accounts • Develop and execute annual Joint Business Plans • Lead customer business reviews, line reviews, annual planning meetings, and executive presentations • Develop and manage sales budgets, forecasts, and promotional plans • Partner with Supply Chain and Demand Planning to optimize forecasts, inventory, and in-stock performance • Expand product assortment, distribution, and category presence • Develop pricing, promotional, and merchandising strategies • Own retail media strategy and investment, maximizing ROAS and sales performance • Monitor and improve eCommerce performance metrics, digital shelf health, content quality, search visibility, ratings and reviews, and advertising performance • Lead and develop the merchandising team responsible for digital shelf execution and online merchandising • Ensure product content, imagery, enhanced content, and brand representation across retailer websites • Analyze sales performance, customer trends, market conditions, and competitive activity • Collaborate with Product Management, Marketing, Finance, Supply Chain, Customer Service, and Operations • Support new product launches, assortment expansion, and product lifecycle management • Manage customer-specific programs, promotional funding, deductions, and investment opportunities • Ensure timely execution of customer requests, item setup, promotions, pricing changes, and business initiatives • Identify process improvements that enhance operational efficiency, customer satisfaction, and business performance

🎯 Requirements

• Bachelor’s degree in Business, Marketing, or related field • 5+ years of experience in e-commerce sales or a related area • Demonstrated experience managing large national retail accounts, preferably including Wayfair, The Home Depot, or other omnichannel retailers • 1 to 3 years of supervisory experience preferred, with a proven track record in managing a sales team • Travel required • Strong financial and business acumen, including P&L management, budgeting, pricing strategy, margin analysis, and forecasting • Deep understanding of eCommerce business drivers, online merchandising, digital shelf optimization, and omnichannel retail strategies • Strong analytical skills with the ability to interpret sales data, customer insights, and market trends • Proficiency in Microsoft Excel and PowerPoint • Experience with retailer portals and analytics tools preferred • Experience with syndicated data and analytics platforms preferred • Familiarity with retail media platforms and digital advertising performance metrics • Experience with ERP, CRM, forecasting, and business intelligence tools such as SAP, Power BI, IBP, or similar systems preferred • No license or certification required • Ability to work in a normal office environment with domestic travel

🏖️ Benefits

• Domestic travel required • Reasonable accommodation provided for qualified individuals with disabilities • Equal employment opportunity and affirmative action employer

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