Client Success Manager

🔥 0 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $40k - $50k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wealth Without Wall Street

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2017

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Wealth Without Wall Street is a financial education company that empowers individuals to achieve financial freedom through a structured plan. They guide users on a 3-step path that starts with creating a vision of financial freedom, identifying their investor profile, and providing step-by-step support. The company's strategies focus on increasing cash flow and managing debt, helping clients shift their mindset to prioritize passive income over traditional income methods.

📋 Description

• Own a book of existing clients and past prospects • Make frequent phone calls and hold real client conversations • Re-engage inactive clients and past prospects who did not complete the process • Run policy reviews and answer questions about policy loans and PUAs • Coordinate client service while the operations team handles paperwork • Identify opportunities such as new capital, business sales, and growing families • Ask clients for the next step and book them with IBC strategists • Request referrals from happy clients and follow up on referral opportunities • Introduce clients to the Passive Income Lab when appropriate • Identify clients at risk of leaving and proactively contact them • Log calls and next steps in HubSpot • Own weekly metrics including contacts, opportunities, referrals, and cases

🎯 Requirements

• 2+ years in sales, account management, or client relationships • Insurance, financial services, or wealth management experience ideally • Track record of hitting targets while keeping clients happy • Comfortable on phone and video calls all day • CRM discipline; HubSpot is a plus • Active life insurance license, or willingness to get licensed within 60 days • Understanding of whole life insurance or Infinite Banking is a big plus • Must submit a résumé and short application video • Finalists must complete a Culture Index survey and live role-play call • Servant-first client orientation • Phone-fearless and willing to make frequent calls • Willingness to ask for meetings, next steps, and referrals • Relentless follow-up and attention to detail • Results-oriented and comfortable tracking performance numbers

🏖️ Benefits

• $40,000 - $50,000 base salary • Uncapped commission on every new case and referral generated (8% of each case originated, plus referral/Lab bonus) • Warm conversations with existing clients and past prospects rather than cold strangers • Strategists handle the technical close • Paid licensing, if applicable • Full training on Infinite Banking, service process, and HubSpot • Remote work • Mission-driven team helping families build wealth outside Wall Street