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Director, Revenue Operations

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

đź’µ $140k - $180k / year

⏰ Full Time

đź”´ Lead

đź’ą Revenue Operations

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Logo of Welldoc

Welldoc

51 - 200 employees

🏥 Healthcare

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

đź’° $7.5M Series B on 2016-03

Healthcare • Artificial Intelligence • Healthcare Insurance

Welldoc is a healthcare technology company that offers an AI-driven platform designed to deliver personalized, actionable insights for individuals managing chronic health conditions. The platform includes solutions for multiple conditions including Type 1 and Type 2 diabetes, hypertension, heart failure, weight management, prediabetes, and mental wellbeing. Welldoc’s flagship product, BlueStar, is FDA-cleared and supports the self-management of diabetes through digital coaching and connectivity to over 400 devices. The company aims to optimize healthcare interventions, improve population health, and reduce healthcare costs, working with health plans, systems, and employers.

đź“‹ Description

• Build annual revenue plans, capacity models, headcount allocations, and scalable sales territory designs with executive leadership • Own forecasting accuracy, monitor conversion rates, and track pipeline health • Align Sales, Marketing, Client Success, and Finance across the full customer journey • Advise leadership on revenue trends, operational efficiency, and business performance • Oversee RFP and security questionnaire strategy and execution • Improve proposal workflows to reduce sales cycle time and increase win rates • Build sales capacity models and track new-hire productivity and performance • Maintain shared visibility into target accounts, opportunities, customer requirements, implementation status, renewals, and expansion opportunities • Lead projects that improve revenue growth, scalability, and operating efficiency • Lead and mentor the SDR team and establish KPIs and performance metrics • Manage external partnerships and vendors for lead generation • Own the commercial tooling stack, including Salesforce, ZoomInfo, Salesloft, LinkedIn Sales Navigator, and Benefitflow • Evaluate and implement technology enhancements and revenue-system integrations • Standardize and document revenue processes, procedures, and best practices • Architect forecasting cadence with Finance and Implementation teams • Refine bottom-of-funnel reporting and outreach strategies • Develop executive dashboards and reporting on ARR, pipeline coverage, renewal/retention, win rate, ACV, sales velocity, and forecast accuracy • Analyze trends and identify opportunities for process improvement and revenue optimization

🎯 Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, or a blended leadership role within Health Tech or Digital Health • Deep expertise in the modern sales stack; Salesforce mastery required • Experience managing or mentoring SDRs/Inside Sales teams • Exceptional organizational skills and ability to manage complex RFP processes and security requirements • Masterful presentation and negotiation skills • Ability to simplify complex technical or clinical value propositions for executive audiences • Ability to pivot between high-level strategy and granular operational tasks in a fast-paced, high-growth environment • Prior experience working in ISO 13485 and MDSAP regulated and HITRUST and SOC 2 Type II compliant environments, or willingness to be trained • Bachelor's degree in business, marketing, or related field • May be required to complete and clear a multi-panel drug screening process upon a conditional offer

🏖️ Benefits

• Generous PTO • Medical insurance • Dental insurance • Vision care • Life and disability insurance • Retirement benefits • Opportunity to participate in health savings accounts and/or dependent care accounts

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