Director, Clinical Operations

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🏥 Clinical Operations

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👻 Ghost score 10%

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WellSky

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2020-07

Healthcare • Consulting • Logistics

WellSky is a leading healthcare technology company dedicated to improving healthcare and community care outcomes worldwide. By offering comprehensive software solutions and analytics, WellSky enables healthcare providers, payers, and community organizations to collaborate and enhance care quality and accessibility. Their focus spans intelligent care management, connected care networks, and transformative analytics, aiming to create more efficient, inclusive, and sustainable healthcare systems. WellSky addresses social determinants of health and emphasizes patient and family engagement, supporting care in various settings including home, long-term, and acute care.

📋 Description

• Provide visionary leadership and strategic direction for care coordination and service delivery teams supporting healthcare programs • Define and execute strategic initiatives to optimize care coordination and scheduling services • Collaborate with senior executives to shape program strategies and address emerging healthcare delivery and payer-program trends • Oversee scalable workflows, operational policies, and resource planning • Lead cross-functional efforts to address systemic challenges, implement process improvements, and ensure compliance • Use data analytics and KPIs to monitor program effectiveness and guide evidence-based decisions • Implement quality improvement initiatives to enhance patient and partner outcomes • Present insights and recommendations in executive discussions • Own operational strategy and execution of the ED Transitions model across ED and risk-bearing entity partnerships • Develop performance management frameworks, productivity benchmarks, and operational dashboards • Lead ED Transitions scalability initiatives, including workforce planning, operating model design, governance, implementations, and cross-functional collaboration • Integrate technology-enabled workflows, analytics, AI-supported tools, and operational best practices • Perform other job duties as assigned

🎯 Requirements

• At least 8-10 years related work experience • Bachelor’s degree or equivalent work experience • At least 4-5 years people management work experience • Willing to travel up to 30% based on business needs • Willing to work additional or irregular hours as needed • Must work in accordance with applicable security policies and procedures to safeguard company and client information • Must be able to sit and view a computer screen for extended periods of time • Applicants for U.S.-based positions must be legally authorized to work in the United States • Verification of employment eligibility will be required at the time of hire • Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates

🏖️ Benefits

• Excellent medical with Rx, dental, and vision benefits • Mental Health support through EAP • Generous paid time off • 13 paid holidays • 100% vested 401(K) retirement plans • Educational assistance up to $2500 per year