Network Account Manager

🔥 15 hours ago

🏈 Alabama, Arizona, +34 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wellthy

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 $25.5M Venture Round on 2023-05

Healthcare • Healthcare Insurance • Wellness

Wellthy is a company that provides personalized care solutions aimed at helping families, employees, employers, and health plans manage various caregiving needs. They offer dedicated support from a team of experts in social work, patient advocacy, nursing, and more, helping families navigate complex healthcare systems, manage care needs across various life stages—from family planning and childcare to aging, dementia, and end-of-life care. Wellthy leverages both human expertise and technology to achieve better mental health outcomes, increase productivity, and reduce employee leave for their clients. They focus on delivering a supportive care experience and achieving a high return on investment for employers by assisting with caregiving tasks and supporting family caregivers through various tools and community resources.

📋 Description

• Own strategic provider relationships as the main point of contact for largest and nationwide provider partners • Build strong, trusted relationships with provider partners • Partner with the Backup Care manager and specialists to understand provider pain points and identify operational opportunities • Turn provider insights into improvements for providers and members • Co-create creative, practical solutions with providers • Define how Wellthy manages strategic provider accounts, including engagement rhythms, success measures, and scalable playbooks • Own complex provider escalations and coordinate solutions across internal teams • Identify recurring issues, analyze patterns, and address root causes • Collaborate with Provider Network Specialists, Care Operations, and other teams • Support network growth and long-term success of strategic relationships • Report directly to the Care Network Consultant

🎯 Requirements

• 3–5+ years of experience in client-, member-, or partner-facing roles, with a proven track record of building strong relationships and delivering results • Open to learning, experimenting, and evolving • Comfort with emerging technology and curiosity around how tools like AI can support workflow or help families more effectively is a plus • Curious, creative problem-solver who asks good questions and likes finding new ways to approach old challenges • Comfort with ambiguity and the drive to build structure and processes where none exist yet • Excellent verbal and written communication skills, especially with external stakeholders • Ability to build trust with a wide range of personalities • Proven ability to handle difficult conversations, manage escalations, and resolve conflict constructively • Strong attention to detail and organizational skills, with the ability to manage multiple relationships and competing priorities • Good judgment, a strong sense of ownership, and a focus on solutions • Familiarity with Wellthy’s services, operations, and member experience is a strong plus • Experience in provider operations, care coordination, client success, or partner management is a plus • Strong internet connection, quiet space to take calls, and a professional distraction-free environment • Must work from a private, dedicated, distraction-free space with secure internet and phone access • Must be located in an eligible US state

🏖️ Benefits

• Remote work environment • Medical, dental and vision benefits within 30 days of hire • Retirement saving account with matching company contributions • Mental health benefits • 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days) • Sick and Caregiving Days • Professional development initiatives for growth • Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) • Pregnancy loss leave

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