Lead Business Applications Analyst, Yardi Facilities Manager, Yardi Maintenance IQ experience preferred

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🔥 1 hour ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

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Logo of Welltower™ Inc. (NYSE:WELL)

Welltower™ Inc. (NYSE:WELL)

501 - 1000 employees

Founded 1970

🏥 Healthcare

🏨 Hospitality

🏠 Real Estate

Healthcare • Hospitality • Real Estate

Welltower™ Inc. (NYSE:WELL) is an S&P 500 real estate investment company focused on seniors and wellness housing across the United States, United Kingdom, and Canada. The company owns and operates a portfolio of over 2,000 seniors and wellness housing communities positioned at the intersection of housing and hospitality, emphasizing vibrant rental communities for older adults. Operating as an operating company within a real estate structure, Welltower leverages disciplined capital allocation, data science, and an end-to-end operating platform (the Welltower Business System) to drive long-term per-share growth and superior operating results.

📋 Description

• Lead application workstreams within the wider program, owning scope, priorities, plans, and outcomes • Lead and coordinate project work across Senior Business Applications Analysts and Business Applications Analysts, agreeing priorities, work packages, and timelines and reviewing delivery quality • Own project plans, coordinate project resources, and manage milestones, budgets, risks, issues, dependencies, and change control • Build relationships with operators, senior leaders, internal teams, and partners to meet business goals • Lead workshops, capture business needs, and agree requirements, processes, and delivery priorities • Negotiate scope, timelines, priorities, and solution trade-offs with operators, Yardi, and vendors • Lead standardized design of work orders, preventive maintenance, inspections, and unit turns • Apply working knowledge of Yardi FM and Yardi MIQ to guide solution design and deployment • Coordinate Yardi, consultants, IT, and support teams on configuration, integrations, and data readiness • Own design approvals, documentation standards, governance, quality assurance, and data integrity • Lead UAT, defect prioritization, acceptance criteria, and business functional sign-off • Oversee operational readiness, training, SOPs, communications, and support with the AVP, Operations • Coordinate cutover, deployment, hypercare, and handover; resolve issues and drive adoption • Report progress and decisions to senior leaders; escalate material risks and resourcing gaps • Manage cross-program dependencies, resolve blockers, and coordinate stakeholder decisions • Control one-time and recurring costs against the business case or budget, supporting ROI • Champion best practices and continuous improvement of workflows and application performance • Out-of-area and overnight travel should be expected as outlined in specific projects

🎯 Requirements

• Ability to provide project-based leadership and coordinate priorities and delivery across Senior Business Applications Analysts and Business Applications Analysts without formal line management responsibility • Strong project management skills: planning, resources, milestones, risks, issues, and agile practices • Skilled in negotiation, influence, conflict resolution, and stakeholder decision-making • Working knowledge of Yardi Facilities Manager (FM), Yardi Maintenance IQ (MIQ), and Direct Supply TELS • Business analysis and process design across work orders, PMs, inspections, and unit turns • Ability to lead concurrent workstreams and manage cross-program dependencies • Excellent stakeholder engagement, senior-level communications, and reporting skills • Effective documentation, quality assurance, problem-solving, and change management • At least 5 years in operations, facilities or estate-management systems, or technology implementation • Proven leadership of complex maintenance or enterprise application implementations • Experience leading and coordinating the work of business analysts across multiple project workstreams • Ownership of delivery plans, risks, testing, stakeholder decisions, and go-live readiness • Experience applying maintenance systems to process improvement and customer journeys • Experience negotiating delivery commitments with operators, stakeholders, and vendors • Project management and technical or business application support experience • Experience delivering system changes in a SOX environment is preferred • Agile, Six Sigma, or PMP certification strongly preferred • Employment is contingent upon successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position

🏖️ Benefits

• Competitive Base Salary + Annual Bonus • Generous Paid Time Off and Holidays • Employee Stock Purchase Program – purchase shares at a 15% discount • Employer-matching 401(k) Program + Profit Sharing Program • Student Debt Program – we’ll contribute up to $10,000 towards your student loans! • Tuition Assistance Program • Comprehensive and progressive Medical/Dental/Vision options • Professional Growth • Much more

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