Senior Business Applications Analyst, Estate Management – Yardi FM/Yardi Maintenance IQ

🕒 September 21

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

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Welltower™ Inc. (NYSE:WELL)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1970

🏥 Healthcare

🏨 Hospitality

🏠 Real Estate

Healthcare • Hospitality • Real Estate

Welltower™ Inc. (NYSE:WELL) is an S&P 500 real estate investment company focused on seniors and wellness housing across the United States, United Kingdom, and Canada. The company owns and operates a portfolio of over 2,000 seniors and wellness housing communities positioned at the intersection of housing and hospitality, emphasizing vibrant rental communities for older adults. Operating as an operating company within a real estate structure, Welltower leverages disciplined capital allocation, data science, and an end-to-end operating platform (the Welltower Business System) to drive long-term per-share growth and superior operating results.

📋 Description

• Own assigned application workstreams and deliverables within the wider program • Coordinate work packages, timelines, dependencies, and delivery quality • Maintain project plans and track milestones, risks, issues, dependencies, costs, and change requests • Build relationships with operators, internal teams, senior stakeholders, and partners • Facilitate workshops, capture business needs, document requirements, and define processes and priorities • Clarify scope, timelines, priorities, and solution trade-offs with operators, Yardi, and vendors • Support standardized design and continuous improvement of work orders, preventive maintenance, inspections, and unit turns • Apply knowledge of Yardi FM and Yardi MIQ to support solution design, configuration, testing, and deployment • Coordinate configuration, integrations, data readiness, and issue resolution with Yardi, consultants, IT, and support teams • Maintain functional documentation, design standards, governance, quality assurance, and data integrity • Plan and execute UAT, including test scenarios, defect tracking, acceptance criteria, and business validation • Support operational readiness, training, SOPs, communications, and ongoing support • Support cutover, deployment, hypercare, transition to ongoing support, troubleshooting, and user adoption • Provide status updates, recommendations, and issue summaries; escalate material risks and resourcing needs • Track cross-functional dependencies and resolve blockers • Track one-time and recurring costs and support ROI analysis • Promote best practices and continuous improvement of workflows, user experience, data quality, and application performance • Out-of-area and overnight travel should be expected for specific projects

🎯 Requirements

• Yardi FM/Yardi Maintenance IQ experience preferred • Ability to independently own assigned application workstreams and deliverables • Strong project delivery skills, including planning, milestone tracking, risk and issue management, testing, and agile practices • Strong stakeholder management, communication, facilitation, and problem-solving skills • Working knowledge of Yardi Facilities Manager (FM), Yardi Maintenance IQ (MIQ), and Direct Supply TELS • Strong business analysis and process design skills across work orders, preventive maintenance, inspections, unit turns, and related estate-management workflows • Ability to manage multiple concurrent priorities and understand dependencies across broader programs and application environments • Strong written and verbal communication, presentation, and reporting skills • Requirements documentation, quality assurance, root-cause analysis, change management, and continuous improvement capabilities • Approximately 5–8 years of experience in operations, facilities or estate-management systems, business applications, or technology implementation • Hands-on experience supporting or implementing maintenance, estate-management, or other enterprise business applications • Experience owning or significantly contributing to application workstreams, including requirements, configuration coordination, testing, documentation, and deployment • Experience supporting project plans, risks, testing, stakeholder decisions, operational readiness, go-live, and post-go-live support • Experience applying maintenance or estate-management systems to process improvement, operational workflows, and customer journeys • Experience working with operators, business stakeholders, technology teams, and external vendors • Project delivery experience combined with hands-on technical or business application support experience • Experience delivering system changes in a SOX environment is preferred • Bachelor’s degree in accounting, finance, marketing, or a related field is preferred • Agile, Six Sigma, PMP, or related project delivery certification is preferred • Successful completion of a background check, drug screening, and verification of employment, education, and other relevant credentials

🏖️ Benefits

• Competitive Base Salary + Annual Bonus • Generous Paid Time Off and Holidays • Employee Stock Purchase Program – purchase shares at a 15% discount • Employer-matching 401(k) Program + Profit Sharing Program • Student Debt Program – we’ll contribute up to $10,000 towards your student loans! • Tuition Assistance Program • Comprehensive and progressive Medical/Dental/Vision options • Professional Growth • Remote work arrangement

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