Regional Sales Support

🔥 0 minutes ago

🏄 California, Nevada, +2 more states – Remote

🏄 California – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $90k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Western Union

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1851

💸 Finance

👥 B2C

💳 Fintech

Finance • B2C • Fintech

Western Union is a global leader in cross-border, cross-currency money movement. It provides consumers and businesses with fast, reliable, and convenient ways to send and receive money worldwide. With operations in over 200 countries and territories, Western Union handles an average of 25 transfers per second, offering multiple options for transferring money including online, through its mobile app, or in-person at agent locations. The company places a strong emphasis on security, encrypting transfers and offering fraud prevention measures to protect customers. Whether sending money online or via one of its numerous agent locations, Western Union aims to facilitate easy, transparent money transfers across the globe.

📋 Description

• Provide day-to-day back-office administration support for the regional sales organization • Support the complete agent lifecycle for Western Union, Vigo, and OV agents • Assist with pipeline management, sales activity tracking, scorecard updates, and reporting • Coordinate banking and payment setup activities for new and existing agents • Manage and resolve operational queries from Sales teams and agents • Track, coordinate, and support regional sales initiatives • Collect, consolidate, and analyze sales performance data to identify trends and opportunities • Prepare reports, dashboards, and management insights using Excel, Power BI, and CRM platforms • Maintain accurate operational records and ensure compliance with established processes and documentation requirements • Collaborate with regional and cross-functional teams to improve processes and resolve operational challenges • For team leadership roles, provide direction and support to Sales Support Specialists

🎯 Requirements

• 2–5+ years of experience in sales support, sales operations, business operations, or administrative roles • Experience within financial services, payments, or a regulated customer-focused environment preferred • Bachelor’s degree in Business, Finance, or a related discipline preferred; equivalent professional experience considered • Experience supporting sales teams through operational processes, CRM management, reporting, account administration, and workflow coordination • Knowledge of sales operations, agent/network management, contract processes, and customer or partner lifecycle activities • Experience working with CRM systems and reporting tools • Proficiency in Microsoft Office Suite required • Strong Excel skills and experience with Power BI preferred • Ability to analyze business data, identify trends, and provide insights and recommendations • Strong organizational skills and ability to manage multiple priorities and deadlines • Strong attention to detail and ability to follow established processes • Effective communication and cross-functional collaboration skills • Ability to build relationships with internal stakeholders and external agents • Demonstrated problem-solving ability and appropriate escalation of challenges • For leadership roles, experience guiding team members and prioritizing workloads • Applicants must be currently authorized to work in the United States on a full-time basis • Western Union will not sponsor applicants for work visas for this position

🏖️ Benefits

• Short-term incentives • Multiple health insurance options • Accident and life insurance • Best-in-class development platforms • Medical, Dental, Vision, and Life Insurance • Tuition Assistance Program • Employee Discount Program • Parental Leave • 401K Plan • Flexible remote work arrangement with no specific office reporting location