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Senior Solutions Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $175k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

Where this job comes from

Posted on WeTravel's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of WeTravel

WeTravel

51 - 200 employees

Founded 2016

💼 Consulting

📦 Logistics

✈️ Travel

💰 $27M Series B on 2022-10

Consulting • Logistics • Travel

WeTravel is a comprehensive booking and payments platform designed specifically for multi-day and group travel businesses. It enables over 5,000 travel companies to accept payments instantly, manage bookings efficiently, and facilitate global supplier transfers. The platform offers tools for creating stunning trip pages, payment processing with low fees, and easy booking management to enhance the customer journey and streamline operations for travel advisors and agencies.

📋 Description

• Partner with Account Executives on discovery and demo calls • Uncover prospect technical requirements and map workflows to WeTravel • Scope integrations and migrations • Answer security and technical questionnaires • Build tailored demos and quick proofs of concept • Guide customers and developers through integrations with Google Analytics, Zapier, QuickBooks, public APIs, and webhooks • Support data migrations, complex inventory setups, and go-live • Troubleshoot complex integration issues • Feed customer learnings into documentation, playbooks, and product development • Write scripts, prototypes, sample apps, Postman collections, and Zapier flows • Represent customer integration needs in product and engineering planning • Build and maintain integration documentation, playbooks, and internal knowledge base • Use AI tools to automate repetitive work such as ticket triage and integration-code generation • Influence the API roadmap based on customer needs • Create reusable integration guides, templates, and reference implementations • Develop pre-sales demos, samples, and solution blueprints

🎯 Requirements

• 7+ years in a customer-facing technical role such as Solutions Engineer, Sales Engineer, Technical Account Manager, or Integration Engineer • Hands-on fluency with REST APIs, webhooks, JSON, and authentication including API keys and OAuth • Familiarity with integration tools such as Zapier • Ability to write scripts and prototypes in at least one of JavaScript/TypeScript, Python, Ruby, or Go • Experience leading technical discovery and demos with prospects • Experience owning implementations through go-live • Ability to explain complex technical topics to non-technical people • Ability to translate customer needs into clear requirements for engineers • Good judgment about customer-specific solutions versus platform solutions • Excellent communication skills in English • Experience working in multicultural, distributed teams • Experience using AI assistants such as Claude, Cursor, or ChatGPT • Preferred: experience in travel, tourism, or booking platforms, including inventory and availability setups • Preferred: knowledge of payments, accounting, analytics, or CRM integrations • Preferred: experience influencing API design or a developer platform roadmap

🏖️ Benefits

• 100% employer-covered HDHP medical for US team members • PPO dental and standard vision coverages or a choice of plans • Unlimited paid time off through the "Time to Recharge" policy • Amsterdam HQ program: visit Amsterdam for 2–4 weeks every year, staying in WeTravel apartments • Remote work for a maximum of 4 weeks per calendar year from another approved location • Extensive paid family leave • Three paid volunteer days per year • 2-week cross-functional onboarding program • Cutting-edge equipment and tools • Coverage for certain work-from-home equipment • Employer-sponsored 401(k) plan with a 2% company match • Booking Marketplace access with discounted hotels and flights • International, travel-loving team

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