Growth and Engagement Specialist

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $70.4k - $79.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📈 Growth Marketing

🦅 H1B Visa Sponsor

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WEX

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🏥 Healthcare

📦 Logistics

✈️ Travel

💰 $310M Post-IPO Debt on 2020-06

Healthcare • Logistics • Travel

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Conduct targeted outreach to existing Chevron commercial card customers and prospective customer opportunities • Collaborate with Chevron company-owned/company-operated leadership on market opportunities, station-level priorities, and outreach efforts • Identify and qualify opportunities tied to Chevron company-operated locations, Retailer/Marketer locations, and strategic areas of the Chevron-branded network • Engage prospective customers, understand business needs, educate them on the Chevron commercial card program, and route qualified opportunities to Sales • Review fueling behavior, card utilization, account activity, and location patterns to identify customer growth and Chevron fueling opportunities • Route conversion, customer expansion, and service-related follow-up to appropriate Account Management or Account Development resources • Support Relationship Management and Field Sales with customer targeting, dealer-network follow-up, outreach, tracking, and reporting • Meet customers by phone, virtually, or in person to understand needs, share program value, encourage effective card usage, and determine next steps • Coordinate with Account Development, Sales, Marketing, Operations, Analytics, Relationship Management, and other partners on campaigns and growth initiatives • Maintain records of outreach, engagement, opportunities, handoff status, follow-up items, and campaign results in Salesforce or designated systems • Provide observations and recommendations to the Account Development Manager and program leadership based on customer conversations, fueling trends, adoption barriers, station opportunities, and campaign results

🎯 Requirements

• Availability to support occasional work travel, approximately 35%-50% per year • Proficient computer skills including Salesforce (CRM), Google Suite, Gmail, Word, and Excel • Bachelor's degree or equivalent business experience preferred • 5+ years of experience in account development, customer success, inside sales, business development support, customer engagement, account support, or related B2B customer-facing roles • Experience conducting customer outreach, identifying customer needs, communicating value, and supporting growth opportunities • Ability to use Salesforce and other CRM tools, reporting, and AI-enabled tools to support customer outreach, data review, account insights, documentation, and campaign execution • Ability to travel as needed for customer meetings, market visits, dealer/Retailer-Marketer engagement activities, Chevron company-owned location opportunities, or program events • Experience in inside sales, account development, business development, customer growth, or consultative customer engagement • Experience supporting customer campaigns, new business development, retention programs, utilization improvement, or product adoption initiatives • Experience in fleet, fuel card, payments, financial services, transportation, energy, retail fuel, or B2B customer development • General understanding of commercial fueling behavior, card utilization, customer retention, portfolio growth, and network growth strategies

🏖️ Benefits

• Commission eligibility for most sales positions under the terms of an applicable plan • Quarterly or annual bonus eligibility for non-sales roles based on role and applicable plan • Health insurance • Dental insurance • Vision insurance • Retirement savings plan • Paid time off • Health savings account • Flexible spending accounts • Life insurance • Disability insurance • Tuition reimbursement • Reasonable accommodation for qualified individuals with a disability