Customer Growth Manager

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🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $72k - $78k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📈 Growth Marketing

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Raspberry Pi Foundation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤝 Non-profit

🔧 Hardware

Education • Non-profit • Hardware

Raspberry Pi Foundation is a UK-based charity and company focused on enabling young people to realize their potential through computing and digital technologies. They provide free resources, training, and guidance to teach coding and computing to young people and educators. Their initiatives include Code Club, a global movement of coding clubs, and various projects like the Astro Pi Challenge. The foundation also conducts research on computing education and supports teachers with curricula, resources, and professional development. Raspberry Pi is also known for creating affordable and accessible computing devices suitable for educational purposes.

📋 Description

• Identify and engage school districts through targeted outreach, networking, conferences, and referrals • Build relationships with district leaders, understand their priorities, and guide them from initial interest to commitment • Develop and deliver the customer journey from lead generation through onboarding • Collaborate with Marketing, Customer Success, Learning, Product, and Operations • Initiate district data privacy agreement processes and hand off smoothly to Customer Success • Maintain accurate customer and pipeline information in Salesforce • Use data to track progress and work toward agreed acquisition and growth goals • Represent the Foundation at conferences, district meetings, and other external events • Communicate the Foundation’s mission and program value to education stakeholders

🎯 Requirements

• Experience in customer growth, partnerships, business development, or a similar role, ideally in K–12 education or edtech • Good understanding of US school systems and district decision-making for new programs, products, or resources • Track record of working toward measurable growth, acquisition, partnership, or customer success goals • Highly organized and proactive, with experience managing multiple customers and workstreams at different stages • Clear and confident communication with educators, school leaders, and district decision-makers • Skilled in using data and feedback to understand customer needs and improve conversion • Experience using a CRM, such as Salesforce, to track relationships, activity, and progress • Strong alignment with the Foundation’s mission and values, particularly educational equity and access • Must be eligible to work in the USA • Required to undergo a background check to confirm suitability to work with children; further checks may occur regularly

🏖️ Benefits

• Paid time off: 15 days for full-time US employees, plus 3 additional days for the company-wide year-end closure • Public holidays • Retirement Savings Plan (401(k)) with 100% matching of employee contributions up to the first 5% • Private healthcare, including dental and vision, for employees and dependents through United Healthcare and Guardian • Flexible working over when and where you work • Generous family leave and flexibility for parents and carers • Group term life insurance and disability insurance • Learning resources and training, with dedicated time for all employees • Reasonable expenses covered for the in-person second interview