Customer Success Manager, Acquisition

🕒 August 12

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $72k - $78k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Raspberry Pi Foundation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤝 Non-profit

🔧 Hardware

Education • Non-profit • Hardware

Raspberry Pi Foundation is a UK-based charity and company focused on enabling young people to realize their potential through computing and digital technologies. They provide free resources, training, and guidance to teach coding and computing to young people and educators. Their initiatives include Code Club, a global movement of coding clubs, and various projects like the Astro Pi Challenge. The foundation also conducts research on computing education and supports teachers with curricula, resources, and professional development. Raspberry Pi is also known for creating affordable and accessible computing devices suitable for educational purposes.

📋 Description

• Identify and engage school districts through targeted outreach, networking, conferences, and referrals • Build relationships with district leaders, understand their priorities, and guide them from initial interest to commitment • Develop and deliver the customer journey from lead generation through onboarding • Collaborate with Marketing, Customer Success, Learning, Product, and Operations • Initiate district data privacy agreement processes and ensure smooth handoff to Customer Success • Maintain accurate customer and pipeline information in Salesforce • Use data to track progress and work toward acquisition and growth goals • Represent the Foundation at conferences, district meetings, and external events • Communicate the Foundation’s mission and program value

🎯 Requirements

• Must be eligible to work in the USA • Experience in customer growth, partnerships, business development, or a similar role, ideally within K–12 education or edtech • Good understanding of US school systems and how districts make decisions about new programs, products, or resources • Track record of working toward measurable growth, acquisition, partnership, or customer success goals • Experience managing multiple customers and workstreams at different stages • Clear and confident communication with educators, school leaders, and district decision-makers • Skilled in using data and feedback to understand customer needs and improve conversion • Experience using a CRM such as Salesforce • Strong alignment with the Foundation’s mission and values, particularly educational equity and access • Background check required to confirm suitability to work with children, with further checks at regular intervals

🏖️ Benefits

• Paid time off: 15 days for full-time US employees, plus 3 additional days for the company-wide closure at year-end • Public holidays • Retirement Savings Plan (401(k)) with 100% matching of employee contributions up to the first 5% • Private healthcare, including dental and vision, for employees and dependents through United Healthcare and Guardian • Flexible working over when and where you work • Generous family leave and flexibility for parents and carers • Group term life insurance • Disability insurance and income protection schemes • Learning and development resources and training • Dedicated learning and development time for all employees