Customer Experience Coordinator

Job not on LinkedIn

🔥 10 minutes ago

🏈 Alabama, Colorado, +12 more states – Remote

🏈 Alabama – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🍑 Georgia – Remote

💵 $20 - $23 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

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World Kinect

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📦 Logistics

⚡ Energy

Consulting • Logistics • Energy

World Kinect is a Fortune 100 leader in the global energy industry, providing energy solutions across the aviation, marine, and land transport sectors. The company focuses on delivering fuel and energy services efficiently worldwide, leveraging a robust and scalable distribution platform. World Kinect is committed to sustainability, investing in renewable energy sources and solutions to support decarbonization and energy efficiency. Its services include energy procurement, brokerage, supply, risk management, and various sustainability services such as renewable energy sourcing and emission trading schemes.

📋 Description

• Serve as a trusted resource for customers by responding to incoming calls, emails, and service requests • Process customer orders and ensure timely and accurate fulfillment • Update and maintain customer account information with a high degree of accuracy • Identify customer needs and provide solutions that enhance the customer experience • Work across multiple communication channels, including phone, email, and in-person interactions • Partner closely with operations and field teams to resolve customer concerns and service issues • Monitor and balance truck inventory records to support operational accuracy • Complete daily administrative and operational tasks while meeting established deadlines • Deliver professional, timely, and accurate communication to internal and external customers • Support team initiatives and contribute to a collaborative work environment

🎯 Requirements

• High school diploma or equivalent preferred • 6+ months of experience in customer service, customer support, administrative support, retail, hospitality, dispatch, or a related customer-facing role • Experience working in a high-volume environment is a plus • Basic computer proficiency, including Microsoft Office and email systems • Strong customer service skills and a genuine desire to help others • Excellent verbal and written communication skills • Strong problem-solving and critical-thinking abilities • Ability to multitask and remain organized in a fast-paced environment • High attention to detail and commitment to accuracy • Self-motivated with the ability to work independently while also contributing to a team • Comfortable learning new systems and processes

🏖️ Benefits

• Medical, dental, and vision coverage • HSA and FSA options • Teladoc services • Employee Assistance Program • Preventive care covered at 100% • 401(k) with company match • Company-paid life insurance and AD&D coverage • Short-term disability coverage • 160 hours of paid time off • 8 paid holidays • Access to LinkedIn Learning and professional development resources • Opportunities to build new skills and advance your career • Long-term disability coverage • Accident and critical illness insurance • Legal and identity theft protection

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