Field Trainer – Ops & Maintenance

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🔥 0 minutes ago

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Logo of Whistle Express Car Wash

Whistle Express Car Wash

1001 - 5000 employees

Founded 2014

🚘 Automotive

👥 B2C

Automotive • B2C

Whistle Express Car Wash is a regional express car wash operator in Ohio. The company runs multiple drive-through locations (examples listed in Canton, Medina, and Brunswick) and sells tiered unlimited monthly wash membership plans (prices vary by location). It offers a mobile app and online portal to buy and manage plans, promotes occasional promotional offers, and provides complimentary detail-center amenities on-site such as vacuums, interior and glass cleaners, microfiber towels, and mat cleaners. The website also references fleet services and standard store information (locations, careers, contact).

📋 Description

• Develop and elevate operational and maintenance capability across the field through coaching, development, and curriculum support • Support Market Trainers through coaching, observation, curriculum refinement, and hands-on field engagement • Support frontline teams during new site openings and targeted performance interventions • Coach, mentor, and reinforce skills for Market Trainers • Conduct coaching observations and joint training sessions to improve instructional delivery and technical accuracy • Provide structured feedback and development recommendations to Market Trainers and field leadership • Reinforce curriculum intent, training standards, and consistency across markets • Serve as a technical and operational resource without direct supervisory responsibility • Partner with Instructional Design and field leadership to refine training curriculum • Validate training content against real-world field execution and equipment conditions • Support job aids, SOP-based training, certifications, and hands-on training materials • Deliver hands-on training for operations and maintenance teams • Support onboarding and retraining to address performance gaps or transitions • Provide targeted support during new site openings • Reinforce safety practices, wash quality standards, preventive maintenance behaviors, company SOPs, operational standards, and best practices • Support rollout of new equipment, technology, chemicals, and process updates • Participate in pilot programs and translate field feedback into curriculum improvements

🎯 Requirements

• 3–5+ years of experience in car wash operations, maintenance, training, or field support roles • Strong hands-on knowledge of tunnel operations, equipment, safety, and wash quality standards • Demonstrated experience coaching, mentoring, or supporting trainer and/or leader development • Ability to influence without direct authority • Willingness and ability to travel up to 75% as required • Flexible schedule, including early mornings, evenings, weekends, and holidays, as business needs require

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