Market Director

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Whistle Express Car Wash

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🚘 Automotive

👥 B2C

Automotive • B2C

Whistle Express Car Wash is a regional express car wash operator in Ohio. The company runs multiple drive-through locations (examples listed in Canton, Medina, and Brunswick) and sells tiered unlimited monthly wash membership plans (prices vary by location). It offers a mobile app and online portal to buy and manage plans, promotes occasional promotional offers, and provides complimentary detail-center amenities on-site such as vacuums, interior and glass cleaners, microfiber towels, and mat cleaners. The website also references fleet services and standard store information (locations, careers, contact).

📋 Description

• Lead overall operations for 12–20 express carwash sites across the market • Set expectations, monitor results, and drive performance improvements • Ensure locations follow operating procedures, safety guidelines, and customer service standards • Directly manage sites and lead operations for the entire market • Own the market P&L, including revenue, labor, operating expenses, and profitability • Review financial results and lead action plans to drive sales, manage costs, and improve margins • Support membership growth and local marketing initiatives • Lead and develop Site Managers, Market Managers, Maintenance Leaders, and Market Trainers • Recruit, train, and coach leaders • Create a positive, safe, and productive culture • Oversee maintenance performance, repairs, preventative maintenance, equipment care, chemical usage, and facility conditions • Ensure fast, friendly, and consistent customer service • Support resolution of customer concerns and monitor wash quality • Conduct regular market tours covering operations, cleanliness, safety, and team performance • Ensure compliance with safety rules, environmental standards, equipment handling, and chemical management • Review KPIs, drive accountability, provide feedback, and support continuous improvement • Prepare and present market performance updates to regional or corporate leadership • Own market-level operational decisions, P&L management, staffing strategy, maintenance performance, and leadership decisions • Influence capital planning, pricing adjustments, and strategic operational initiatives • Escalate major capital needs, long-term closures, and significant operational risks

🎯 Requirements

• 5+ years of multi-unit leadership experience in carwash, retail, service, or similar field-operations environments • Demonstrated success managing/owning P&Ls and driving financial performance • Strong leadership, communication, and coaching skills at scale • Ability to travel daily across multiple locations • Experience working with mechanical, industrial, or equipment-based operations preferred • Ability to stand for extended periods and walk sites daily • Ability to lift 25–50 pounds if needed during site visits • Ability to work outdoors year-round, including in varying weather conditions • Flexible schedule including some weekends or evenings based on business needs