Senior Director, Information Technology

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Whistle Express Car Wash

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🚘 Automotive

👥 B2C

Automotive • B2C

Whistle Express Car Wash is a regional express car wash operator in Ohio. The company runs multiple drive-through locations (examples listed in Canton, Medina, and Brunswick) and sells tiered unlimited monthly wash membership plans (prices vary by location). It offers a mobile app and online portal to buy and manage plans, promotes occasional promotional offers, and provides complimentary detail-center amenities on-site such as vacuums, interior and glass cleaners, microfiber towels, and mat cleaners. The website also references fleet services and standard store information (locations, careers, contact).

📋 Description

• Own and drive a multi-year IT roadmap supporting Whistle’s growth, operating model, and business priorities across Operations, Finance, HR, Real Estate, M&A, and other functions • Establish IT policies, standards, and controls for cloud and on-premise environments • Lead role-based access design, access reviews, deactivation controls, and compliance processes • Modernize platforms, improve integrations, automate manual work, and simplify technology use • Lead change management and stakeholder communication for technology initiatives • Oversee network infrastructure, help desk support, escalation paths, and service levels • Partner with the MSP to configure, launch, and monitor security training campaigns • Partner with company leaders to understand needs, prioritize initiatives, and ensure technology solutions are adopted • Manage the annual IT budget, including applications, hardware, SaaS tools, MSP services, software licensing, and capital investments • Lead IT vendor selection, contract negotiations, SLA governance, and ongoing performance management

🎯 Requirements

• Bachelor’s degree in Information Systems, Information Technology, Computer Science, or a related field required • Relevant certifications in IT governance, infrastructure, security, or cloud platforms preferred • 12+ years of progressive IT experience, including at least 3 years in a senior leadership role • Hands-on experience with network architecture, security, Microsoft 365, Azure or other cloud platforms, systems integration, and enterprise application support • Experience supporting a multi-site, high-growth retail, service, or field operations environment preferred • Ability to translate technical concepts into clear business recommendations for executive and non-technical audiences • Proven ability to lead enterprise-scale IT programs from strategy through execution, delivering on time and within budget • Strong judgment, calm leadership, and ability to operate effectively in a fast-paced, changing environment