Medicare Sales – Outreach Liaison

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $17 - $18 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🤑 Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Wider Circle

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $38M Series B on 2021-09

Healthcare • Consulting • Logistics

Wider Circle is a neighborhood-based health organization that aims to empower community members to lead happier and healthier lives. By partnering with health plans and physician groups, the company offers engaging and educational programs both in-person and virtually. These programs are designed for members who share similar interests and life experiences, creating a social group with the purpose of improving access to care within a trusted community network. Wider Circle connects residents in a neighborhood to support each other's health and well-being, offering help with tasks such as scheduling doctor’s appointments and accessing food resources, thereby revitalizing the sense of community care. The company collaborates with national and regional Medicare Advantage plans and Managed Care Organizations.

📋 Description

• Complete a predetermined daily goal of outbound calls to prospective Medicare beneficiaries. • Educate beneficiaries about additional available benefits. • Secure the Scope of Appointment and schedule plan presentations with licensed Medicare agents. • Maintain consistent productivity, enthusiasm, and energy during outbound calls. • Master outreach workflows and scripts while developing a conversational engagement style. • Engage members, assess their needs, and anticipate objections. • Attend daily and weekly team meetings and remain accountable for output. • Complete call follow-ups, appointment scheduling, and productivity tracking. • Meet assigned quotas. • Maintain a positive, professional attitude with internal and external customers.

🎯 Requirements

• Minimum two (2) years of successful Medicare telesales, telemarketing, or customer service experience in a call center setting with a background in Medicare products. • Proven experience meeting quotas in a telesales or call center role. • Ability to work independently with a consistent work ethic in a remote environment. • Excellent communication, critical thinking, and interpersonal skills. • Good memory and ability to explain services to beneficiaries. • Outgoing personality and positive attitude; comfortable driving conversations forward. • Flexible schedule and ability to work a recurring 40-hour schedule, with occasional work outside regular business hours when necessary. • Effective computer and application knowledge of CRM systems such as Salesforce, multi-dialer phone systems, Google Workspace, and Microsoft Office, including Microsoft Word. • Commitment to a drug-free workplace and readiness for pre-employment substance abuse testing and background checks. • Strong communication and customer service skills. • Ability to track, monitor, and retrieve call information. • High school diploma or equivalent required; degree preferred. • Bilingual ability in Spanish, Khmer, Creole, Mandarin, Arabic, or other languages preferred.

🏖️ Benefits

• Performance-based incentive bonuses • Opportunity to grow with the company • Comprehensive health coverage including medical, dental, and vision • 401(k) Plan • Paid Time Off • Employee Assistance Program • Health Care FSA • Dependent Care FSA • Health Savings Account • Voluntary Disability Benefits • Basic Life and AD&D Insurance • Adoption Assistance Program • Training and Development • Opportunity to LOVE, LEARN and GROW with the company