Marketing Systems Manager

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🔥 0 minutes ago

🏄 California, Colorado, +12 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🍑 Georgia – Remote

💵 $95k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

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Windsor Communities

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏠 Real Estate

🏗️ Construction

Real Estate • Construction

Windsor Communities is an award-winning property management company that owns and operates over 55,000 units across the United States. Since its founding in 1960, Windsor has invested in, developed, and created homes that deliver on the company’s mission of creating communities where people feel truly cared for. The company is driven by core values of Accountable, Inclusive, Energizing, and Courageous, which inform its approach to building thriving communities for its residents. Windsor is recognized for its commitment to customer satisfaction and fosters a culture of belonging for its associates. It serves as the in-house property management company of GID, a real estate investment and management firm.

📋 Description

• Oversee the Marketing Technology (MarTech) stack and optimize key marketing technology systems • Manage systems including self-guided tour apps, leasing AI technology, video communications platforms, CRM marketing features, and other sales and marketing products • Build operational knowledge to ensure products address departmental and company needs and goals • Collaborate with Marketing, Sales, and Operations to define technology program vision and strategy • Work cross-functionally with Strategic Operations, IT, and internal stakeholders on product development and delivery • Track technology issues, enhancement requests, and vendor partner roadmaps • Work with partners to optimize products, resolve technology issues, promote enhancements, and influence product roadmaps • Broker collaboration and integration between marketing partners and systems • Conduct regular vendor partner meetings and weekly internal team meetings to align priorities and progress • Develop KPIs, monitoring, job aids, training documentation, and SOPs/policies for each product • Identify consumer trends and friction points and adjust product implementation and usage practices • Build communication plans for product changes, releases, and bugs • Maintain dashboards aligning internal and partner teams on priorities and status • Maintain PowerPoint product decks documenting products, KPIs, key information, and SWOT charts • Participate in or lead pilots as needed • Stay current on technologies and trends • Perform other responsibilities as assigned

🎯 Requirements

• Bachelor’s degree; and three to five years’ experience in Operations, Marketing, product management, or equivalent combination of education and experience • Multifamily or real estate experience required • Strong leadership skills with the ability to inspire and motivate cross-functional teams and partners • Excellent project management skills, with the ability to manage multiple priorities and deadlines • Excellent communication and presentation skills • Excellent organizational and time management skills • Proficiency in marketing software and tools, including AI, CRM systems, marketing automation platforms, and analytics tools • Working knowledge of Excel • Working knowledge of SmartSheets • Working knowledge of AI, including how to prompt and leverage company-approved AI to efficiently perform job duties • Working knowledge of Microsoft Teams and SharePoint platforms a plus • Working knowledge of project management software such as Monday.com, Basecamp, Smartsheet, Asana, Quip, or Microsoft Planner a plus • Experience in voice of customer analysis and consumer insights a plus • Working knowledge of multifamily operational platforms like Funnel, Realync, EliseAI, and Tour24 a plus • Exceptional attention to detail, with the ability to strategize at a high level and dive into technical details as needed • Strong leadership skills, with the ability to influence and align stakeholders across the organization • Critical thinker with strong problem-solving skills and excellent written and verbal communication style • Must reside in California, Colorado, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, North Carolina, Oregon, Texas, Virginia, Washington, or Washington D.C.

🏖️ Benefits

• 15% year-end bonus potential • Comprehensive benefits package, including medical, dental, vision, 401k, and PTO • 1 hour of paid sick and safe time for every 30 hours worked • 10 days of paid vacation time accrued bi-weekly • 6 weeks of paid parental leave after completing one year of employment • 10 paid holidays annually • Up to 3 floating days • Training, mentoring, growth, and advancement opportunities

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