Software Engineer

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🔥 38 minutes ago

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Logo of Windstream

Windstream

10,000+ employees

Founded 2006

📡 Telecommunications

👥 B2C

Telecommunications • B2C

Windstream is a U. S. internet and telecommunications provider that offers residential fiber broadband, whole‑home Wi‑Fi, TV and phone services under the Kinetic brand. The company markets multiple fiber speed tiers (from entry-level to multi‑gig), professional installation and equipment (eero Wi‑Fi gateways), bundles with wireless and streaming partners, and emphasizes 100% fiber coverage in supported areas, high network reliability, and 24/7 customer support.

📋 Description

• Own the end‑to‑end lifecycle of the RevChain billing platform: design, build, test, release, operate, and continuously improve core product features and customer‑specific customizations. • Deliver reliable, scalable billing capabilities across rating, invoicing, taxation, credits/adjustments, payment processing, and dunning. • Manage releases and change control for core and custom deployments; drive quality through automated testing, CI/CD pipelines, and rigorous regression coverage. • Monitor production health and performance; triage incidents, conduct root‑cause analysis, and implement corrective and preventative actions to meet or exceed SLAs. • Partner with project managers, architects, and system analysts to translate business requirements into robust technical solutions. • Integrate RevChain with upstream and downstream systems (ordering, provisioning, CRM, OSS/BSS, general ledger) using APIs, ETL, and event-driven patterns. • Improve platform reliability and resilience through performance tuning, caching strategies, data partitioning, and disaster recovery design. • Uphold data integrity and compliance standards across environments; support audits, enforce access controls, and implement privacy/security best practices. • Create and maintain clear technical documentation and operational procedures to ensure repeatable, safe deployments and support. • Analyze billing data and workflows to identify defects, gaps, and optimization opportunities; propose and execute roadmap enhancements. • Support external customers consuming RevChain as a software product, configuration, and ongoing operational guidance. • Contribute to agile ceremonies (backlog refinement, sprint planning, reviews, retros) and provide realistic estimates while delivering on commitments. • Mentor teammates, share knowledge, and promote engineering excellence through code reviews, standards, and continuous improvement. • Proactively surface risks and dependencies; coordinate cross‑functional resolutions and communicate status and impacts to stakeholders. • Champion a customer‑centric culture—measure outcomes, seek feedback, and iterate quickly to elevate the end‑to‑end billing experience.

🎯 Requirements

• 3+ years of experience in full life cycle application development with AGILE/SCRUM methodology. • 3+ years of experience in one or more following areas: JavaEE, C++/C, OOA, OOD, Linux, and Windows. • 3+ years of experience with one or more of the following: RDBMS, SQL, Oracle, and/or PLSQL. • 3+ years of experience with one or more of the following: WebLogic, SQR, UNIX Shell Scripting, HTML, JavaScript, CSS, AJAX, XML, J2EE, Hibernate/Spring, JSF, ANT, and Maven. • Proficient in verbal and written communication. • Have proven ability to create software to approved design specifications with occasional guidance from an experienced developer/architect. • Must be able to conduct Unit test and integration test to ensure software meets requirements, design specifications and performance requirements. • Ability to support SQA team during the test cycle for their deliverables. • Create and update project documentation according to established standards. • Participate in the development, review and adherence of project and department standards. • Provide timely status as requested by supervisor.

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