Claims Supervisor – Catastrophe

🔥 16 hours ago

🏈 Alabama, California, +12 more states – Remote

🏈 Alabama – Remote 🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $86k - $109k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Windward Risk Managers

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

⚖️ Legal

📣 Marketing

Consulting • Legal • Marketing

Windward Risk Managers is a risk management and insurance services company that partners with insurance carriers and agents to provide homeowners, condominium, renters, DP3 & landlord insurance products and claims management. They offer agent-facing resources, carrier partnerships, and customer-facing quoting and claims support aimed at streamlining the insurance purchase and claims process and improving service quality and turnaround times.

📋 Description

• Drive industry-leading best practices in front-line claims adjusting • Oversee Functional and Team Leads • Maintain best practices, response logistics, ongoing training, quality assurance, and operational management • Coordinate catastrophe responses, including CAT team mobilization, vendor staffing, process management, training, desk examiner adjusting, reserving, payment and approvals, claim reopens, reporting, metrics, and performance management • Provide training and feedback on performance trends and metrics • Participate in off-season training and logistical planning with external adjusting firms and vendors • Support catastrophe claims process design, testing, and implementation • Manage and control technically complex catastrophe claims within assigned authority limits • Evaluate large and complex claims • Address file escalations and complex claim situations • Manage loss costs and claim expenses • Ensure partner-firm compliance with claim-handling guidelines • Participate in file reviews and support the Quality Management program • Conduct reserve reviews and routine reserve reconciliation as needed • Travel to support catastrophe response and attend internal and vendor meetings as needed • Provide extended-hours and weekend support during catastrophe events when required • Support the daily claims team when needed

🎯 Requirements

• HS Diploma or GED Required • 7 years of Daily/Catastrophe property claims experience, at least 5 of which are in Florida Property • Knowledge of common residential building and construction methods and practices • Must maintain a Florida licensed All-Lines adjuster (620/720) and yearly Continuing Education as required by licensing division of DFS • California adjusters license may be required in the future • Prior Insurance Carrier Experience • 3 years management experience • Deep expertise in Florida Homeowners Claims and Litigation • Commercial Claim experience a plus • Experience in strategy, process management and improvements and analytics related to P&C claims • Experience completing claim file reviews • Excellent analysis, communication, presentation, and project management skills • Works collaboratively to effectively implement claims handling and quality • Proven track record in supporting the development and implementation of claims strategies, best practices, handling processes, programs, and controls leading to increased productivity and quantifiable loss cost and expense savings • Ability to work in a team environment and demonstrate keen attention to detail • Strong internal customer focus with ability to develop and manage relationships with claims personnel and claims project team members • Strong interpersonal skills – team leadership, relationship building, communication • Strong performance management, financial awareness, and colleague development skills • Fluency in Microsoft Office applications—Excel, PowerPoint, MS Word, etc. • Fluency in Xactimate estimation program • Must reside in one of the listed eligible states • Must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future

🏖️ Benefits

• 100% employer paid health insurance for employees • Up to 6% 401(k) match with immediate vesting • Long-term and short-term disability insurance • 3 weeks PTO to start • Generous paid holidays • Tuition reimbursement and continuing education support • Collaborative and growth focused culture

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