Digital Sales Representative

🕒 February 11

🏢🏡 Phoenix – Hybrid

💵 $21 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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WM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

📋 Compliance

💰 Post-IPO Debt on 2023-07

Compliance • Privacy • Advertising

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Personalize interactions with potential new customers and answer web portal navigation questions as efficiently as possible. • Provide information and options to online customers to assist them in finding the service solution that meets their waste/recycling disposal needs. • Align WM products and services with customer needs, proposed solutions that are compliant with appropriate local, state and federal regulations, and increase profitability and customer satisfaction through consultative selling skills. • Resolve challenging customer requests and collaborate with Inside Sales Reps/leadership to resolve all customer escalations or issues. • Use WM sales productivity software tools accurately and consistently (i.e. Salesforce, Chat, conquer, Ambition, pricing tools, etc.) • Prepare reports as needed and/or handle general administrative duties as appropriate. • Use authorized system to gather information, provide information, and/or update customer records. • Technically savvy with high understanding and use of digital products to drive client results. • Build relationships with buyers within key accounts for sustained and repeatable transactional execution. • Research aspects of the waste and environmental services business. • Close prospective customer sales using knowledge of WM services. • Leverage existing customer relationships to identify new waste stream opportunities. • Correct errors for setups and service changes as needed. • Work to understand customers’ needs, issues and requests. • Work with technical/operations staff to proactively address customer needs.

🎯 Requirements

• Bachelor's Degree (accredited), or in lieu of degree High School Diploma or GED (accredited) and 4 years of relevant work experience. • 2 years in customer service (in addition to education requirement)

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Short Term Disability • Stock Purchase Plan • Company match on 401K • Paid Vacation • Holidays • Personal Days