Senior Associate, HR Service Center

Job not on LinkedIn

🔥 1 minute ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $22 - $26 / hour

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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WM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

📋 Compliance

💰 Post-IPO Debt on 2023-07

Compliance • Privacy • Advertising

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Handles incoming telephone calls / emails in accordance with service model. • Responds to general inquiries concerning transition activities. • Creates electronic record to capture customer interactions. • Assist with customer escalations and issues resolution. • Assist in training of new associates and team members. • May provide assistance with and/or lead People Support Center projects. • Coordinates with internal shared services to ensure all aspects of transitions are covered. • Establishes and maintains record keeping and filing systems. • Processes all salary changes due to merit increases. • Answers routine payroll/Kronos questions for managers and employees. • Answers benefits questions for managers and employees. • Ensures all necessary forms and documentation are completed for any leave of absence. • Assists with processing of terminations.

🎯 Requirements

• High School Diploma or GED (accredited) • 4 years of relevant work experience • SHRM Certified Professional (SHRM-CP) credential • Professional in Human Resources (PHR) Certification

🏖️ Benefits

• medical, dental, vision, life insurance, and short-term disability • stock purchase plan • company matching on a 401(k) • paid vacation • holidays • personal days