Client Services Manager – Legal/Immigration

Job not on LinkedIn

🕒 October 7

🏄 California – Remote

🏄 California – Remote

💵 $75k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 0%

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Wolfsdorf Rosenthal

WebsiteAll Job Openings

- employees

⚖️ Legal

☁️ SaaS

🤝 B2B

Legal • SaaS • B2B

Wolfsdorf Rosenthal is a global immigration law firm that advises corporations, HR and global mobility teams, investors and individuals on immigration and worksite compliance. The firm provides corporate, global, investor and individual immigration services and also develops WRapid™ and WRapid™ Global, an enterprise immigration management system built on the Salesforce platform that offers analytics, automation and legal-bot features. WR Immigration (Wolfsdorf Rosenthal) operates multiple U. S. offices and international presence (including Shanghai), runs webinars/podcasts and is recognized for legal and legal-technology achievements.

📋 Description

• Oversee development of internal workflow protocols and documentation • Draft and distribute firmwide memos supporting case work • Supervise onboarding for new corporate clients • Facilitate document collection and organization • Work with the WRapid team to ensure internal platforms are set up accurately • Assist Partners and Managing Attorneys with responses to client questions • Collaborate with Partners and Managing Attorneys to prepare reports, dashboards, and client-specific tools • Analyze information from standard reports and communicate findings to Leadership and Partners • Develop best-practice protocols for data management and data integrity oversight • Create and implement initiatives to maintain the integrity and organization of client information • Maintain subject matter expertise for multiple major clients • Assist Attorneys in developing training materials for client presentations and present when appropriate • Work with the Business Development team on Requests for Proposal and other documentation • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree (required) with strong academic background • At least 5-7 years of business immigration experience • Excellent attention to detail • Strong interpersonal skills • Proven organizational, process, and computer skills • Experience with a CRM; Salesforce preferred

🏖️ Benefits

• Paid time off • Paid holidays • Medical insurance • Dental insurance • Vision insurance • Life insurance • Health savings account • Flexible spending account • 401(k) retirement plan • Roth 401(k) retirement plan • Employee assistance program • Remote work arrangement

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