Sales Development Representative – Cold Calling, B2B SaaS

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🔥 25 minutes ago

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Workana

51 - 200 employees

Founded 2012

👥 HR Tech

🏪 Marketplace

🎯 Recruiter

💰 Series C on 2024-02

HR Tech • Marketplace • Recruitment

Workana is a leading platform in Latin America that connects businesses with remote talent across various disciplines. With over a decade in the market, Workana specializes in providing businesses with pre-selected and certified developers and freelancers for specific time periods or project-based tasks. The platform supports hiring in diverse fields such as IT & Programming, Design & Multimedia, Writing & Translation, and more, offering payment flexibility in local currencies or USD. Workana ensures satisfaction with protected payments and a satisfaction guarantee, aiming to grow businesses quickly and sustainably by leveraging the best remote talent available.

📋 Description

• Conduct a high volume of outbound cold calls to restaurant owners and operators. • Introduce the company's software solution in a clear and engaging way. • Capture prospects' attention and generate interest quickly. • Follow structured sales scripts while keeping conversations natural. • Adapt your approach based on each prospect's needs and business. • Identify whether prospects match the ideal customer profile. • Understand how they currently manage operations, inventory, labor, food costs, and profitability. • Discover operational pain points and business challenges. • Assess buying potential and determine if a product demonstration is appropriate. • Focus on booking qualified meetings rather than maximizing appointment volume. • Conduct initial discovery conversations around operational topics. • Schedule qualified product demonstrations. • Maintain accurate CRM records and document calls. • Meet outbound activity and appointment targets. • Continuously improve sales performance through feedback and training.

🎯 Requirements

• Previous experience as an SDR, BDR, Appointment Setter, Telesales Representative, or similar outbound sales role. • Proven experience making outbound cold calls. • Experience speaking with business owners or senior decision-makers. • Excellent communication and active listening skills. • Strong objection handling and persuasion abilities. • Ability to identify business needs through discovery questions. • Experience using CRM platforms. • Highly organized with excellent follow-up skills. • Comfortable working independently in a remote environment. • Strong spoken English with clear pronunciation. • Reliable internet connection and a professional home office setup. • Experience selling SaaS or subscription-based software (Nice to Have). • Experience selling into restaurants, hospitality, or SMBs (Nice to Have). • Familiarity with restaurant operations or profitability management (Nice to Have). • Experience working with North American customers (Nice to Have). • Experience using dialers, CRM systems, and appointment scheduling tools (Nice to Have). • Track record of consistently achieving outbound sales targets (Nice to Have).

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