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Operations Representative

🔥 15 hours ago

🏄 California – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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đź‘» Ghost score 10%

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Logo of First Student

First Student

10,000+ employees

Founded 1999

📦 Logistics

đź’Ľ Consulting

đźš— Transport

Logistics • Consulting • Transport

First Student is the largest passenger transportation company in North America, providing busing, transportation, and maintenance services to school districts and the general public across the United States and Canada. With over 61,000 employees and 545 locations, the company operates in 43 states and 8 Canadian provinces, transporting 5. 5 million children to and from school daily, which amounts to over 1 billion student trips annually. Founded over 100 years ago and based in Cincinnati, Ohio, First Student prides itself on its commitment to safety, diversity, and career opportunities, offering roles ranging from drivers and mechanics to corporate positions.

đź“‹ Description

• Assist with onboarding transportation partners and managing daily trips • Assist parents and school districts with transportation needs • Manage daily customer operations, client start-ups, retention, and development • Assist with new business opportunities, proposals, and customer negotiations • Acquire and manage staff equipment and trip-related items • Monitor legislation affecting alternative student transportation and assist with implementation • Find, onboard, and develop relationships with local and national transportation providers • Communicate and negotiate proposed routes with local service providers during school-year startup • Oversee account efficiency and customer service levels • Oversee vehicle maintenance and compliance • Manage a large driver and transportation partner pool • Collaborate with internal departments on reports and programs to improve service quality, reduce costs, and increase productivity • Maintain a safe and efficient environment for passengers, contractors, and the public • Use industry skills to support and grow transportation operations

🎯 Requirements

• English proficiency required • Must be able to learn and utilize technical skills to create reports, SOPs, and assist in formulating standard practices • Must comply with First Student policies and procedures • In Washington, safety-sensitive driving and technician positions are subject to drug and alcohol testing, including cannabis

🏖️ Benefits

• Drug-free workplace • Equal employment opportunity • Consideration for qualified applicants with criminal histories consistent with applicable fair chance laws

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