Mid Market Account Manager

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🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $75k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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WorkWave

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

WorkWave is a leading provider of field service management software designed to enhance the efficiency of businesses across a wide range of industries. Their software solutions streamline operations, optimize workflows, and improve customer experiences. WorkWave's products encompass CRM & ERP software, field operations management, routing and scheduling, billing and payments, along with fintech and marketing solutions. With tools tailored for industries such as pest control, cleaning, HVAC, lawn care, and delivery, WorkWave aims to support businesses in increasing operational efficiency and customer satisfaction through technology-driven solutions.

📋 Description

• Build strong, long-term relationships with enterprise clients and serve as a trusted advisor • Understand customer challenges, identify expansion opportunities, and drive adoption of WorkWave solutions • Drive growth across assigned accounts by positioning WorkWave solutions, including WinTeam ERP, Timegate, integrated payments, and Wavelytics • Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health • Lead QBRs and account planning sessions to align strategic priorities and identify operational gaps and expansion opportunities • Deliver tailored product demonstrations with Sales Engineers • Manage the full expansion sales cycle from needs discovery through negotiation and deal closing, including preparing sales agreements • Maintain a pipeline of whitespace opportunities and achieve monthly, quarterly, and yearly ARR quotas • Ensure accurate forecasting, CRM hygiene, and pipeline management in Salesforce • Collaborate with customer success, product, and sales engineering teams to drive deal execution • Follow MEDDPICC sales methodology best practices • Track quota attainment, activity targets, QBRs, account plans, and multi-product expansion

🎯 Requirements

• Consultative, relationship-first selling approach with ability to expand existing accounts • Strong business acumen and ability to identify client challenges and map them to solutions • Self-motivated, organized, and resourceful in driving expansion revenue • Proven track record of achieving or exceeding ARR quota • Strong communication, negotiation, and interpersonal skills • Ability to work independently, manage multiple priorities, and navigate complex client organizations • Proficiency in Salesforce, Salesloft, and sales enablement tools • Familiarity with MEDDPICC methodology or other enterprise sales frameworks • 3–5 years of SaaS sales/account management experience, preferably with enterprise accounts • Bachelor’s degree or equivalent experience • Ability to travel up to 25% of the time for client meetings and company conferences

🏖️ Benefits

• Casual work environment and remote work flexibility • Flexible collaboration in the office or virtually • Health and dental insurance • 401k with company match • Flexible Time Off policy or generous PTO plan (role dependent) • Paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Employee Assistance Program through TotalCare, including free counseling 24/7/365, financial counseling, legal guidance, and adoption assistance services • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community • Extensive video libraries for soft skill and role-specific training available 24/7 • Live trainings throughout the year