Travel Team Lead

Job not on LinkedIn

🔥 50 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $50k - $60k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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World Travel

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1959

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

World Travel is a family-owned travel agency founded in 1959 that provides corporate travel management, vacation planning, and group and event travel services. They offer high-touch and technology-enabled solutions for businesses of all sizes, including designated account teams, 24/7 traveler support, negotiated rates, and expertise in meetings, events, group air services, film & TV and sports travel. For leisure clients they provide personalized travel advisor services for vacations, cruises, honeymoons, destination weddings, family reunions, and special interest trips. The company emphasizes customer service, long-term relationships, and a mix of in-person support and digital traveler tools.

📋 Description

• Support the manager with day-to-day leadership responsibilities • Build and maintain relationships with clients and travel suppliers • Research and resolve en-route traveler service concerns • Deliver excellent customer service • Organize and process workload efficiently during designated shift times • Partner with the manager to ensure the team meets its service level agreements (SLAs) • Serve as a positive role model for the entire team • Meet regularly with the manager to review operational progress and established goals • Participate fully as a team member and assist with customer-service functions • Research and provide solutions to travel-related problems • Perform other duties as assigned

🎯 Requirements

• Ability to build and maintain strong, productive relationships with clients and relevant travel suppliers • Ability to research and resolve en-route traveler service concerns • Strong customer service skills • Strong time management skills • Professional demeanor when interacting with department personnel and clients • Ability to meet service level agreements (SLAs) • Knowledge of airline rules and regulations, domestic tariffs, and other industry requirements • Knowledge of U.S. federal travel regulations and requirements pertaining to U.S. government contractors, including the FAR and Fly America Act • If you need an accommodation, please reach out to the People Operations Department.

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