Director, Event Strategy – Operations

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $120k - $160k / year

⏰ Full Time

🔴 Lead

🎪 Events

👻 Ghost score 0%

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WorldatWork

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1958

📚 Education

👥 HR Tech

Education • HR Tech

WorldatWork is a global leader in Total Rewards education and research. The organization provides HR professionals with the skills and credentials that are highly valued in the industry, especially among Fortune 500 companies. With over 65 years of experience, WorldatWork focuses on strategic total rewards programs that aim to attract, retain, and nurture skilled workforces. These programs include employee compensation, benefits, well-being, recognition, and comprehensive strategies for organizational performance. WorldatWork also offers various courses, certifications, and resources to help HR teams grow and succeed.

📋 Description

• Set the strategy and operating model for WorldatWork’s portfolio of conferences, meetings, and events • Establish event goals, priorities, and performance measures aligned with organizational objectives and industry trends • Lead meeting and event site selection and services while minimizing financial liability • Conduct post-event evaluations using attendee feedback and financial/operational data • Identify new event formats, technologies, and business models to increase member value, audience reach, and revenue • Direct conference planning and execution through oversight of conference management partners, venues, Convention & Visitors Bureaus, vendors, contractors, and internal stakeholders • Oversee event production and operations, including AV, general services contractors, housing, registration, catering, transportation, signage, security, and on-site execution • Collaborate with internal staff on sponsorship, exhibition, speaker, and attendee goals • Negotiate contracts and oversee venue management, including meeting space, exhibit hall floor plans, rooming lists, menus, audiovisual services, and room setup • Develop and oversee on-site logistics plans • Support event-related marketing and communications programs • Lead development and delivery of the Annual Conference educational program, including content strategy, speaker engagement, abstract management, keynote selection, accreditation requirements, and program evaluation • Develop and manage the Meetings and Events budget and financial performance • Oversee revenue and expense management, financial forecasting, post-event reconciliation, and ROI analysis • Establish KPIs for registration, revenue, margin, attendee satisfaction, sponsor/exhibitor satisfaction, operational performance, and event growth • Direct and supervise team members while fostering accountability, collaboration, and professional growth • Lead and develop a team managing logistics, housing, sourcing, and specialized functions • Partner with program, content, marketing, and executive leadership departments to align meeting objectives and logistics • Lead conference evaluation activities and implement innovation and process improvements • Serve as primary staff liaison to the Events Advisory Council • Provide outstanding customer service internally and externally

🎯 Requirements

• Undergraduate degree in Education, HR, Business Administration, or another related area, or equivalent experience • Minimum 10 years of progressively responsible experience in association meeting planning and management • At least 5 to 7 years managing large-scale meetings with 3,000+ attendees • Certified Meeting Planner (CMP) or similar industry credential preferred • Previous association and/or major event experience preferred • Significant project management experience, including oversight of vendors with multiple deliverables • Experience producing or supporting international events is a plus • Advanced knowledge and proficiency with Microsoft Office products, including Outlook, PowerPoint, Word, and Excel • Knowledge of database management systems • Experience with association management software desired but not required • Track record of negotiating and overseeing $500K+ vendor contracts and tradeshows • Exceptional organizational skills and attention to detail • Proactive problem-solving and strong decision-making capability • Ability to remain composed and exercise sound judgment in high-pressure environments • Ability to manage complex issues, competing priorities, and unexpected challenges • Ability to prioritize work, work at a fast pace, and meet critical deadlines • Highly tech savvy, with ability to work with educational technologies and tools • Experience with Canvas, Adobe, Salesforce, Excel, and project management tools desirable • Outstanding customer service skills • Clear and concise oral communication skills • Effective written communication skills • Ability to maintain confidentiality of data and information • Ability to work independently and as part of a team • Ability to travel up to 20% • Equivalent experience may substitute for the undergraduate degree

🏖️ Benefits

• Annual discretionary bonus with a target of 15% of base salary • Ongoing professional development training opportunities • Health insurance • Dental insurance • Vision insurance • Well-being benefits • Health savings account • Flexible spending account • Retirement benefits • Remote work option