Software Quality Assurance Manager

Job not on LinkedIn

🔥 37 minutes ago

🇺🇸 United States – Remote

💵 $135k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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World Travel Holdings

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏨 Hospitality

📦 Logistics

📣 Marketing

Hospitality • Logistics • Marketing

World Travel Holdings is a leading travel company that specializes in providing a wide range of vacation experiences, including cruises, resort vacations, and car rentals. The company offers opportunities for individuals to start a travel franchise and work from home, capitalizing on the growing demand for travel services. With a strong portfolio of partnerships with top leisure travel providers, World Travel Holdings is recognized for its commitment to creating memorable travel experiences for its customers.

📋 Description

• Lead, mentor, and develop a blended Quality Engineering team spanning manual, exploratory, regression, API, performance, accessibility, and automated testing • Manage team capacity, priorities, and delivery across active initiatives • Simplify, standardize, and modernize Quality Engineering processes • Establish an onboarding process for Quality Engineering team members • Build partnerships across Product Management, Business Analysis, Engineering, Architecture, DevOps, and Quality Engineering • Own the design, implementation, and evolution of a scalable automation framework for web, mobile, accessibility, API, integration, performance, and regression testing • Define framework architecture, technical standards, tool selection criteria, coding patterns, and governance practices • Assess existing tools, test suites, environments, and processes for modernization, consolidation, and automation opportunities • Build a roadmap for migrating current testing practices to the future-state automation framework • Partner with Engineering and Architecture on modernization, cloud readiness, platform resiliency, and technical health • Develop standards, measurement practices, and team skills for responsible AI adoption in Quality Engineering • Design and evolve agentic Quality Engineering workflows • Lead AI-assisted test generation, execution, maintenance, optimization, coverage analysis, and quality insights • Establish and communicate an AI-first Quality Engineering vision • Improve requirement quality, acceptance criteria, maturity, testability, and shared understanding of business risk before development • Advance shift-left quality practices in discovery, refinement, solution design, and delivery planning • Define risk-based quality strategies across Product Management, Business Analysis, Engineering, Architecture, and DevOps • Embed automated test execution, quality gates, environment readiness checks, and reporting into CI/CD pipelines • Ensure coverage across functional, regression, performance, load, accessibility, API, and integration testing • Drive automation-first practices while preserving exploratory, risk-based, and customer-focused testing • Connect Quality Engineering reporting to customer experience, franchise experience, agent productivity, release confidence, and platform stability • Identify quality improvements that increase development throughput and support faster release cycles • Improve early quality visibility and reduce developer feedback cycles • Establish quality metrics and framework health reporting • Develop insights on requirement readiness, acceptance criteria maturity, automation effectiveness, release confidence, platform resiliency, and technical health • Evaluate emerging Quality Engineering and AI technologies • Manage resource allocation, planning, and delivery of automation framework and test modernization initiatives • Advocate for modern, AI-first Quality Engineering practices and guide responsible adoption • Use quality, productivity, and technical-health insights to identify improvements, communicate progress, and guide investment decisions • Define transformation measures including manual testing effort, automation adoption, AI testing adoption, engineering throughput, defect escape trends, release cycle speed, and deployment confidence

🎯 Requirements

• Bachelor’s or master’s degree in computer science, engineering, related field, or equivalent practical experience • 7+ years of experience in Quality Engineering, software testing, or test automation, including 2+ years in a leadership or management role • Deep hands-on experience designing, implementing, maintaining, and scaling test automation frameworks • Experience with framework architecture, reusable components, coding standards, governance practices, and AI-assisted Quality Engineering capabilities • Proficiency in Java, Python, JavaScript, or a similar programming language • Experience integrating automated tests, quality gates, framework health checks, and reporting into CI/CD pipelines • Experience modernizing legacy Quality Engineering tools and consolidating fragmented testing approaches • Experience advancing shift-left quality practices through early collaboration on requirements, acceptance criteria, solution design, testability, and delivery risk • Strong understanding of Agile/Scrum delivery and the software testing lifecycle • Strong analytical, communication, and leadership skills • Experience evaluating or implementing AI-assisted software engineering or Quality Engineering capabilities preferred • Experience with AWS, Azure, or GCP and Docker or Kubernetes a plus • Experience with JMeter, Gatling, or Locust; security testing practices; TestRail or Zephyr; API mocking; service-level API testing; SQL queries; and SQL and NoSQL database testing preferred • Travel industry experience ideal

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Company-paid life and disability insurance • 401(k) with discretionary company match • Paid time off and holidays • Travel discounts and employee perks • Employee Assistance Program (EAP) • Professional development and learning opportunities