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Admissions Coordinator

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🕒 2 days ago

🗣️🇪🇸 Spanish Required

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Logo of WOW Remote Teams

WOW Remote Teams

1 - 10 employees

Founded 2021

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

WOW Remote Teams is a company that connects businesses with top-tier virtual professionals from Latin America, including virtual assistants, digital marketers, software developers, graphic designers, and more. Their services aim to help organizations save on salary expenses while providing quality talent that is bilingual and pre-vetted. With a focus on rapid hiring processes, clients can receive candidate matches within just three days, making WOW Remote Teams a cost-effective solution for scaling teams efficiently.

📋 Description

• Receive, review, and process new patient referrals and admission documentation • Enter physician referrals, medical orders, demographic information, and patient details into the electronic medical record system • Confirm required documents and fields are complete before advancing patients through admissions • Verify patient insurance coverage, benefits, eligibility, and program requirements • Support enrollment into Medicare care management programs when applicable • Review documentation for inconsistencies, missing information, or eligibility issues • Contact patients, physician offices, insurance providers, and internal team members to obtain missing documentation • Maintain accurate, organized, current patient records • Process high volumes of information accurately • Protect patient confidentiality and ensure HIPAA-compliant documentation and communication • Assist patients with enrollment or admissions next steps • Coordinate with clinical, administrative, and care management teams on patient onboarding • Track pending referrals, incomplete admissions, insurance verification requests, and follow-ups • Escalate documentation, eligibility, or referral concerns • Use Athenahealth or a comparable EMR/EHR platform for patient information and admission workflows • Communicate with patients, healthcare providers, and internal stakeholders in English and Spanish when needed

🎯 Requirements

• Previous experience in healthcare administration, patient admissions, patient intake, medical coordination, insurance verification, or a related role • Familiarity with medical terminology and healthcare documentation • Experience entering patient, referral, or clinical information into an EMR or EHR system • Understanding of patient confidentiality and HIPAA-compliant record handling • Strong English communication skills, written and verbal • Professional fluency in Spanish • Fast and accurate data entry skills • Excellent attention to detail and ability to identify incomplete or inconsistent information • Strong organizational and follow-up abilities • Ability to manage multiple patient files, requests, and deadlines simultaneously • Reliable internet connection and professional remote work environment • Ability to work full-time and remain focused exclusively on the position during the agreed schedule • Medical, clinical, or healthcare administration background strongly preferred • Previous insurance eligibility or benefits verification experience preferred • Knowledge of Athenahealth or AthenaOne highly desirable • Familiarity with Medicare care management programs preferred • Experience supporting Chronic Care Management, Transitional Care Management, Remote Patient Monitoring, or similar programs is an advantage • Experience communicating with physician offices, insurance companies, patients, or clinical teams is beneficial • Previous remote work experience within a healthcare organization is a plus • Training or education in medical assisting, health administration, nursing, medical billing, or a related field is beneficial but not mandatory

🏖️ Benefits

• Full-time professional opportunity • 100% remote position • Opportunity to work with a growing U.S. virtual healthcare organization • Exposure to telehealth, Medicare care management, and remote patient support programs

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