Technical Services Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $129k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Wrike

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2006

☁️ SaaS

⚡ Productivity

🏢 Enterprise

💰 $15M Series B on 2015-05

SaaS • Productivity • Enterprise

Wrike is a leading work management platform that streamlines workflows and enhances collaboration for businesses worldwide. Recognized as a Leader in the 2024 Gartner Magic Quadrant for Collaborative Work Management, Wrike offers solutions for diverse teams such as marketing, creative, product, client services, IT, operations, HR, legal, finance, and more. The platform provides a range of features including AI-powered automation, analytics, Gantt charts, Kanban boards, and customizable dashboards to maximize productivity and efficiency. Trusted by over 20,000 organizations globally, Wrike helps teams align strategy with execution, improve visibility, and manage resources efficiently. It supports integration with over 400 popular apps and ensures robust security, making it an ideal choice for enterprise-level implementation as well as for smaller teams looking to enhance their project and workflow management capabilities.

📋 Description

• Act as a trusted technical advisor to customers, diagnosing business challenges and designing solutions that drive measurable ROI through integration and data strategy. • Lead discovery sessions to identify integration requirements, data sources, migration scope, volume expectations, and associated risks. • Translate customer needs into structured solution designs, including integration architecture diagrams, data mapping documentation, field transformation specifications, and migration runbooks. • Own end-to-end delivery of complex integrations using iPaaS platforms, connecting Wrike seamlessly into broader customer technology ecosystems. • Build and configure automated workflows, triggers, and data synchronization patterns with robust handling for retries, errors, deduplication, and rate limits. • Design and implement API-based integrations using REST/SOAP protocols, OAuth2 authentication, webhooks, and event-driven architectures. • Maintain clear and comprehensive technical documentation, including flow diagrams, activity diagrams, and functional specifications. • Lead enterprise-scale data migration projects from source analysis through cutover, including ETL design, field mapping, transformation logic, cleansing, validation, and reconciliation. • Develop and execute migration test plans to ensure data integrity, record accuracy, and zero-loss delivery. • Build and maintain cutover and rollback plans, proactively managing migration risks across large datasets. • Work with structured data formats such as SQL, CSV, and JSON, applying scripting for transformation and automation tasks. • Deliver knowledge transfer sessions and create user guides, admin runbooks, and training materials for both technical and non-technical stakeholders. • Proactively troubleshoot, test, and optimize integration and migration solutions after deployment to ensure ongoing reliability and performance. • Establish monitoring and alerting patterns for live integrations to identify issues before they affect customers. • Build deep expertise across Wrike’s product suite, integration capabilities, and the broader enterprise application ecosystem. • Contribute to internal knowledge bases, reusable assets, and process improvements that elevate the quality and consistency of customer delivery. • Serve as a technical resource for internal teams on integration strategies, migration approaches, and platform capabilities.

🎯 Requirements

• 4+ years of experience in Solutions Consulting, Technical Implementation, Post-Sales Engineering, or a related role • Bachelor’s degree or equivalent practical experience • Proven track record delivering complex SaaS implementation projects involving enterprise integrations and large-scale data migrations • Hands-on experience with iPaaS platforms such as Workato, TIBCO, Dell Boomi, or MuleSoft, including design, build, and production deployment • Strong understanding of REST and SOAP APIs, JSON data structures, authentication methods such as OAuth2 and SAML, and webhook architectures • Proficiency in SQL for querying, transforming, and validating relational data • Experience working with large, structured datasets • Scripting experience in Python, JavaScript, or similar languages for data transformation, automation, and integration tasks • Demonstrated experience leading data migration projects, including field mapping, ETL logic, cleansing, validation, and reconciliation • Familiarity with data visualization tools such as Power BI or Tableau • Understanding of enterprise application integration trends, data governance principles, and considerations for PII or regulated environments.

🏖️ Benefits

• Flexible Time Off (FTO) • Company 401(k) Match • Parental Leave: 18 Weeks Maternity / 4 Week Paternity • 2 Volunteer Days • Health (medical, dental & vision) Insurance (EEs + Dependents) • Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped) • Working from Home Allowance ($40 / Monthly) • $500 Working from Home home office set-up Stipend