Product Discovery Manager

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 14%

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WRS Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

WRS Health is a leading provider of cloud-based Electronic Health Record (EHR) and Practice Management software designed to enhance the operations of medical practices. The company focuses on helping physicians manage their practices effectively, allowing them to concentrate on patient care. They offer a range of solutions including practice management, billing services, and specialty-based EHR systems certified by notable organizations. WRS Health is committed to improving practice efficiency and business growth through automation and process optimization, while continually providing support to their users.

📋 Description

• Lead product discovery sessions, client interviews, and user research • Apply design thinking methodologies to identify business challenges and user needs • Conduct market and competitor research and validate potential solutions • Gather, analyze, and document client and business requirements • Translate requirements into functional specifications, user stories, acceptance criteria, and workflows • Collaborate with stakeholders and technical teams to clarify requirements and evaluate feasibility • Manage project scope, timelines, milestones, deliverables, and priorities from discovery through implementation • Coordinate cross-functional teams, monitor progress, resolve blockers, and communicate updates to clients and leadership • Translate research and requirements into product recommendations • Evaluate, prioritize, and plan product improvements with product leadership and technical teams • Develop or collaborate on wireframes, user flows, and basic prototypes • Serve as liaison among clients, business stakeholders, and technical teams • Manage stakeholder expectations and facilitate project decisions • Establish and improve processes, documentation standards, and best practices • Promote accountability, collaboration, and continuous improvement across product development

🎯 Requirements

• Experienced product discovery and project management professional • Experience leading discovery sessions, client interviews, and user research • Knowledge of design thinking and human-centered design principles • Experience gathering, analyzing, and documenting client and business requirements • Ability to translate requirements into functional specifications, user stories, acceptance criteria, and workflows • Experience managing project scope, timelines, milestones, deliverables, and priorities • Experience coordinating cross-functional teams and resolving blockers • Ability to conduct market and competitor research and analyze client feedback • Experience creating or collaborating on wireframes, user flows, and basic prototypes • Availability during standard US business hours: 9:00 AM–5:00 PM EST or 8:30 AM–4:30 PM EST • Healthcare or medical practice software experience, user journey mapping, and interactive prototyping are queried in the application

🏖️ Benefits

• Team-oriented environment • Opportunity to make a positive impact on patient care • Remote work arrangement

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