Technical Project Manager

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WRS Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

WRS Health is a leading provider of cloud-based Electronic Health Record (EHR) and Practice Management software designed to enhance the operations of medical practices. The company focuses on helping physicians manage their practices effectively, allowing them to concentrate on patient care. They offer a range of solutions including practice management, billing services, and specialty-based EHR systems certified by notable organizations. WRS Health is committed to improving practice efficiency and business growth through automation and process optimization, while continually providing support to their users.

📋 Description

• Act as the primary contact for major system issues and product-related inquiries • Gather and document requirements from clients and internal stakeholders • Manage and prioritize the product backlog, ensuring readiness for development • Lead Agile ceremonies including sprint planning, sprint reviews, and other team meetings • Collaborate closely with developers and QA to ensure product quality, accurate implementation, and smooth releases • Communicate the value of new features to internal teams and clients • Oversee and mentor the Product Owner team, including goal-setting, project assignments, and performance evaluations • Maintain internal tools such as developer PTO and assignment trackers • Handle system certification processes, including ONC, Surescripts, and MDToolbox/DEA • Ensure ongoing compliance with healthcare regulations and industry standards • Manage the structure and productivity of the manual testing team • Align testing timelines with product delivery schedules • Provide regular performance feedback • Direct MIPS Services in line with financial and strategic objectives • Ensure regulatory compliance and manage escalations • Coordinate with Reg-ent and leadership • Deliver financial reporting • Train new staff on MIPS-related tasks • Guide the product lifecycle from concept to launch and beyond • Ensure user needs are met while maintaining technical integrity and alignment with business and user expectations

🎯 Requirements

• Proven experience conducting user research and synthesizing insights through user flows, personas, and other methodologies • Experience in the healthcare or health technology industry related to medical practices • Ability to manage conflicting priorities and make sound decisions under pressure • Data-driven mindset with experience leveraging analytics for product decisions • Proactive and self-motivated, with judgment to know when to seek guidance • Extensive experience gathering, documenting, and communicating functional, technical, reporting, and data requirements • Exceptional communication skills and ability to influence and build consensus across diverse teams and stakeholders • Deep experience working in Agile environments, breaking down epics into actionable stories, and guiding teams through the software development lifecycle • Track record of successful technology product design, implementation, and delivery • Advanced analytical, problem-solving, and critical thinking abilities • Demonstrated leadership experience, including team management and mentoring • Proficiency with Jira and cloud-based architectures • Prior healthcare or healthcare-focused software experience is considered an advantage • Independent Contractor position • Availability for 8:30 AM to 4:30 PM EST or 9:00 AM to 5:00 PM EST

🏖️ Benefits

• Join a successful and continually growing USA-based company established in 1999 • Become part of a team-oriented environment