UX Researcher

🔥 17 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 16%

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WRS Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

WRS Health is a leading provider of cloud-based Electronic Health Record (EHR) and Practice Management software designed to enhance the operations of medical practices. The company focuses on helping physicians manage their practices effectively, allowing them to concentrate on patient care. They offer a range of solutions including practice management, billing services, and specialty-based EHR systems certified by notable organizations. WRS Health is committed to improving practice efficiency and business growth through automation and process optimization, while continually providing support to their users.

📋 Description

• Lead product discovery sessions, client interviews, and user research • Identify business challenges, understand user needs, and uncover product improvement opportunities • Conduct market and competitor research and validate potential solutions before development • Gather, analyze, and document client and business requirements • Translate requirements into functional specifications, user stories, acceptance criteria, and workflows • Collaborate with stakeholders and technical teams to clarify requirements and evaluate feasibility • Manage project scope, timelines, milestones, deliverables, and priorities from discovery through implementation • Coordinate cross-functional teams, monitor progress, resolve blockers, and communicate updates to clients and leadership • Translate research findings and business requirements into product recommendations • Evaluate, prioritize, and plan product improvements with product leadership and technical teams • Apply human-centered design principles to develop practical, intuitive product solutions • Create or collaborate on wireframes, user flows, and basic prototypes • Liaise between clients, business stakeholders, and technical teams • Manage stakeholder expectations and facilitate project decision-making • Establish and improve processes, documentation standards, and best practices • Coordinate project priorities and timelines and provide project updates to leadership

🎯 Requirements

• Experience in human-centered design, UX design, or user research (minimum not specified) • Experience mapping user journeys and building interactive prototypes • Experience with software products related to healthcare or medical practice • Knowledge of design thinking methodologies • Ability to conduct client interviews and user research • Ability to conduct market and competitor research • Requirements gathering and analysis skills • Ability to create functional specifications, user stories, acceptance criteria, and workflows • Project management skills, including scope, timelines, milestones, deliverables, and priorities • Ability to create or collaborate on wireframes, user flows, and basic prototypes • Ability to coordinate cross-functional teams and stakeholders • Must be available during standard US business hours: 9:00 AM–5:00 PM EST or 8:30 AM–4:30 PM EST

🏖️ Benefits

• Positive impact on patient care through medical practice solutions • Team-oriented environment • Remote work arrangement

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