UX Researcher

🔥 22 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 16%

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WRS Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🤝 B2B

Healthcare • B2B

WRS Health is a leading provider of cloud-based Electronic Health Record (EHR) and Practice Management software designed to enhance the operations of medical practices. The company focuses on helping physicians manage their practices effectively, allowing them to concentrate on patient care. They offer a range of solutions including practice management, billing services, and specialty-based EHR systems certified by notable organizations. WRS Health is committed to improving practice efficiency and business growth through automation and process optimization, while continually providing support to their users.

📋 Description

• Lead early-stage product development by identifying client needs and translating business challenges into product solutions • Lead discovery sessions, client interviews, and user research • Conduct market and competitor research and analyze client feedback • Gather, analyze, and document client and business requirements • Translate requirements into functional specifications, user stories, acceptance criteria, and workflows • Collaborate with stakeholders and technical teams to clarify requirements and evaluate feasibility • Manage project scope, timelines, milestones, deliverables, and priorities from discovery through implementation • Coordinate cross-functional teams, monitor progress, resolve blockers, and communicate updates to clients and leadership • Translate research findings and business requirements into product recommendations • Evaluate, prioritize, and plan product improvements with product leadership and technical teams • Develop or collaborate on wireframes, user flows, and basic prototypes • Serve as liaison between clients, business stakeholders, and technical teams • Manage stakeholder expectations and facilitate project decision-making • Establish and improve processes, documentation standards, and best practices • Provide project updates to leadership and support efficient delivery from discovery to implementation

🎯 Requirements

• Experienced UX Researcher • Experience in human-centered design, UX design, or user research • Experience with product discovery and design thinking methodologies • Experience conducting client interviews and user research • Experience with market and competitor research • Requirements gathering, analysis, and documentation • Ability to create functional specifications, user stories, acceptance criteria, and workflows • Project management experience, including scope, timelines, milestones, deliverables, and priorities • Experience coordinating cross-functional teams and technical teams • Ability to create or collaborate on wireframes, user flows, and basic prototypes • Knowledge of human-centered design principles • Must be available during standard US business hours (9:00 AM–5:00 PM EST or 8:30 AM–4:30 PM EST)

🏖️ Benefits

• Positive impact on patient care through medical practice solutions • Team-oriented work environment • Opportunity to join a successful, continually growing USA-based company • Equal opportunity employer

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