
501 - 1000 employees
📚 Education
🏢 Enterprise
☁️ SaaS
Education • Enterprise • SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $17 - $27 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
👻 Ghost score 0%
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501 - 1000 employees
📚 Education
🏢 Enterprise
☁️ SaaS
Education • Enterprise • SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
• Obtain insurance information, referral forms, and counsel patients on financial assistance over the phone • Schedule and register patients by phone or email without patient contact • Communicate with physicians and clinical staff regarding urgent or referred patient scheduling requests • Collect patient demographics and insurance registration information • Review and update new-patient schedules • Call patients with appointment reminders • Process internal physician referrals for clinical care • Explain billing processes to patients and staff and answer inquiries from patients and third-party payers • Assist with basic account maintenance activities • Assist patients with insurance questions regarding billing • Send reminder cards and perform other scheduling duties • Work with Relatient patient reminder system results and contact patients or make scheduling changes • Make daily edits and temporary changes to provider scheduling templates based on physician input • Work in a normal office environment, typically sitting at a desk or table with repetitive wrist, hand, or finger movement
• High school diploma or equivalent high school certification or combination of education and/or experience • 3 years of relevant experience • No specific certification/professional license is required • Driver's license is not required • Experience or knowledge of billing systems, customer service, Epic EHR, financial information, insurance, medical office support, Microsoft Excel, Microsoft Office, Microsoft Word, organizing, prioritization, scheduling, and third-party claims • Ability to complete required pre-employment screening, including criminal background check and applicable additional checks
• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan with employee and university contributions starting at 7% • Wellness challenges • Annual health screenings • Mental health resources • Mindfulness programs and courses • Employee assistance program (EAP) • Financial resources • Access to dietitians • 4 weeks of caregiver leave to bond with your new child • Family care resources for continued childcare needs • Adult care resources • Tuition coverage for employees and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years
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