Insurance Claims Specialist

🕒 August 4

⚔️ Virginia, West Virginia – Remote

⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WVU Medicine

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

WVU Medicine is a comprehensive health system affiliated with West Virginia University, providing medical services through a network of hospitals across West Virginia. The system includes notable facilities such as J. W. Ruby Memorial Hospital, WVU Medicine Children's, and various other regional medical centers. WVU Medicine offers a wide range of healthcare services, including specialized and advanced medical treatments such as robotic heart surgery. It's also involved in medical education, research, and community health initiatives, emphasizing a mission of delivering high-quality care to the communities it serves.

📋 Description

• Manage patient account balances through accurate claim submission, regulatory compliance, timely follow-up, and denial management • Submit accurate and timely claims to third-party payers • Resolve claim edits and account errors before claim submission • Follow up with third-party payers to support collections and department goals • Contact payers to resolve unpaid claims • Use payer portals and websites to verify claim status and conduct account follow-up • Assist Patient Access and Care Management with denial investigation and resolution • Research and process returned mail and payer-rejected claims • Reconcile billing account transactions and process billing and follow-up transactions • Monitor accounts to facilitate timely payment and maximize cash receipts • Maintain work queue volumes and productivity within established guidelines • Provide customer service to patients, visitors, and employees • Attend department meetings, teleconferences, and webcasts as necessary • Communicate workflow problems to management and work with supervisors to achieve annual goals

🎯 Requirements

• High School diploma or equivalent • Excellent oral and written communication skills • Working knowledge of computers • Excellent customer service and telephone etiquette • Ability to understand written and oral communication • Ability to sit for extended periods of time • Reading and comprehension ability • Visual acuity within normal range • Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment • Knowledge of medical terminology preferred • Knowledge of business math preferred • Knowledge of ICD-10 and CPT coding processes preferred • Knowledge of revenue cycle operations, third-party reimbursement, payer relations, claims adjudication, contractual claims processing, credit balance resolution, and general reimbursement procedures • One year of medical billing or medical office experience preferred • Ability to maintain confidentiality regarding demographic, clinical, and financial information

🏖️ Benefits

• 40 scheduled weekly hours • Participation in educational programs for mandatory requirements, job growth, and personal growth • Performance improvement initiatives • Reasonable accommodations for individuals with disabilities