Xsolla
201 - 500 employees
Founded 2005
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Xsolla is a company specializing in game commerce solutions. It provides tools and services that empower video game developers to monetize, distribute, and fund their games, helping them to increase revenue at any stage of development. Xsolla offers a wide range of solutions such as customizable web shops, payment processing, fraud prevention, and social packages to enhance player engagement. With over 19 years of experience in the video game industry, Xsolla collaborates with developers and publishers globally to manage compliance, taxes, and operational complexities, allowing them to focus on connecting with their players. Their services are designed to work with popular game development platforms like Unity, Unreal, and Cocos Creator, supporting a wide array of local payment methods worldwide.
Solutions Engineer – Enterprise Partners
🕒 June 18
🇨🇦 Canada – Remote
💵 $100k - $125k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 Solutions Engineer
👻 Ghost score 15%
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Xsolla
201 - 500 employees
Founded 2005
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Xsolla is a company specializing in game commerce solutions. It provides tools and services that empower video game developers to monetize, distribute, and fund their games, helping them to increase revenue at any stage of development. Xsolla offers a wide range of solutions such as customizable web shops, payment processing, fraud prevention, and social packages to enhance player engagement. With over 19 years of experience in the video game industry, Xsolla collaborates with developers and publishers globally to manage compliance, taxes, and operational complexities, allowing them to focus on connecting with their players. Their services are designed to work with popular game development platforms like Unity, Unreal, and Cocos Creator, supporting a wide array of local payment methods worldwide.
📋 Description
• Serve as the technical liaison for strategic enterprise partners during the post-sales relationship • Join partner calls to answer technical questions in real time • Respond to technical inquiries quickly • Create, own, and drive Xsolla Service Desk tickets to resolution • Create and manage Partner Launch Event tickets for partner sales and launches • Follow engineering and deployment processes carefully
🎯 Requirements
• Strong working knowledge of REST APIs, JSON, and webhooks • Hands-on debugging and troubleshooting ability • Excellent partner-facing communication • Comfort working in a ticketing/issue-tracking workflow • Ownership mentality • Experience in video game commerce, payments, e-commerce, or fintech platforms (preferred)
🏖️ Benefits
• medical, dental, and vision • PTO • personalized career roadmap • professional development through training and educational opportunities
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