Inside Sales Representative I – Independent Accounts

🔥 2 minutes ago

🌲 North Carolina – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of YETI

YETI

501 - 1000 employees

Founded 2006

🏭 Manufacturing

🛒 Retail

🛍️ eCommerce

Manufacturing • Retail • eCommerce

YETI is a company renowned for its high-quality coolers and outdoor lifestyle products. Founded in 2006, YETI initially focused on creating durable coolers that can withstand rugged outdoor adventures. They have since expanded their product lines to include drinkware, bags, outdoor living essentials, and various other accessories designed to enhance outdoor experiences. YETI is committed to designing products that are built for the wild, offering innovative solutions that are perfect for camping, fishing, hunting, and other outdoor activities. They also provide personalized and corporate sales options, emphasizing both functionality and style in their collections.

📋 Description

• Serve as an inside sales contact for specialty dealers, providing timely and professional support • Occasionally support outside sales activities, including outbound outreach, representing the YETI brand at events, and limited customer visits under guidance • Support Sales Representatives with day-to-day account needs and sales operations • Communicate the YETI brand story clearly and consistently • Respond to inbound customer calls and emails • Provide information and support regarding product availability, purchase orders, order status, backorders, fulfillment timing, account balances, credit status, product questions, and warranty concerns • Communicate backorders and approved alternate product options • Maintain positive working relationships with assigned customers and territories • Identify and resolve order or account issues, escalating as needed • Monitor assigned case queues and follow service-level processes • Support reporting related to credit blocks, order issues, and customer inquiries • Participate in phone coverage and workload balancing • Support operationally complex accounts, such as EDI accounts, under senior guidance • Collaborate with peers, Sales Representatives, and internal partners • Participate in cross-functional projects and initiatives • Follow established processes and contribute ideas to improve efficiency and customer experience

🎯 Requirements

• Experience in an entry-level inside sales, customer service, or sales support role, or equivalent transferable experience • Strong attention to detail and ability to manage multiple tasks in a fast-paced environment • Comfort working with systems, tools, and technology to support sales operations • Interest or background in the Sport, Outdoor, or Home & Hospitality industries • Dependable team player who shows up consistently for teammates and Sales Representatives • Willingness to learn, take feedback, and grow the Specialty sales function • Professional communication skills and a customer-first mindset • Preferred: 0–2 years of experience in inside sales, customer experience, or sales operations • Preferred: Exposure to consumer, lifestyle, or B2B sales environments

🏖️ Benefits

• Benefits and perks offered by YETI (details provided via the employer's benefits page) • Equal Opportunity Employer • Workplace accommodations available upon request for candidates with disabilities

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