Account Director – SLED

🔥 14 hours ago

🗽 New York, Massachusetts – Remote

🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $100k - $140k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Zayo Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

📦 Logistics

💼 Consulting

🏥 Healthcare

💰 $92.9M Grant on 2023-06

Logistics • Consulting • Healthcare

Zayo Group is a leading global provider of communication infrastructure services, offering a wide range of products and services including fiber & transport, network connectivity, mobile infrastructure, private networks, and various managed services like SD-WAN and security solutions. Zayo's extensive network spans over 145,000 route miles of fiber and connects over 1,500 data centers worldwide. Its services cater to various industries including education, finance, healthcare, retail, media & entertainment, and more, helping businesses achieve scalable and secure connectivity solutions. With a focus on innovation and customer success, Zayo continuously invests in network expansion and service delivery excellence.

📋 Description

• Support existing and prospective SLED accounts needing Zayo fiber infrastructure and connectivity services • Achieve sales and revenue growth targets through account management and new-account acquisition • Promote Zayo products and services to targeted account patches • Meet monthly, quarterly, and annual sales goals through prospecting and selling • Present proposals and manage customers through the sales process • Maintain high Net Promoter Score results through excellent customer support • Maintain customer relationships, secure existing revenue through long-term commitments, and sell net-new accounts • Apply customer, industry, and service knowledge to achieve revenue objectives • Develop account strategy, solution design, and relationship management with the Sales team • Manage high work volume while maintaining responsiveness • Track, analyze, and report sales performance and activities in Salesforce and other reporting tools • Provide accurate and timely sales opportunity forecasts and customer activity records • Provide accurate and timely information to management • Coordinate with other departments to maintain customer satisfaction and meet revenue objectives • Work collaboratively as part of a team while performing independently with minimal supervision

🎯 Requirements

• Bachelor’s degree or equivalent from four-year College; or equivalent combination of education and experience • Minimum of five (5) years’ experience solution selling into large SLED Accounts • Strong financial acumen • Demonstrated success and consistency in achieving targeted sales goals • Excellent verbal and written communication skills • Exceptional customer service and relationship building/maintaining skills • Thorough understanding of account management and the strategic selling process • Effective problem-solving and interpersonal skills • Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce a plus • Complete understanding of Zayo Networks’ value proposition and products/services including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation

🏖️ Benefits

• Health insurance • Life insurance • Disability retirement plans • Paid time off • Excellent Health, Dental & Vision Insurance • Retirement 401(k) Savings Plan • Generous paid time off policy including paid parental leave • Sales incentive plan eligibility may apply