Customer Success Specialist

🔥 19 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $60k - $66k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zen Educate

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

🎯 Recruiter

☁️ SaaS

💰 Series A on 2022-09

Education • Recruitment • SaaS

Zen Educate is a company that connects teaching professionals with job opportunities in schools located in London, the Midlands, the North West, the South West, and Wales. They provide roles for teachers, teaching assistants, tutors, and cover supervisors, offering everything from single-day cover to long-term vacancies. By facilitating better pay, set travel times, and personal support, Zen Educate aims to enhance the employment experience for educators while assisting schools in filling their staffing needs. The platform offers an easy registration process and discusses preferences to match professionals with suitable jobs, differentiating itself from traditional recruitment agencies.

📋 Description

• Manage and grow a portfolio of US school partnerships • Build meaningful relationships with school partners • Generate increasing demand for Zen educators, including teachers and paraprofessionals • Upsell Zen products and services within the school partner portfolio • Serve as a responsive central contact for school partnership stakeholders • Report trends and feedback to the Product team to improve the platform • Communicate daily with newly onboarded educators to place them in daily substitute or long-term roles • Maintain contact with active educators, provide feedback, ensure satisfaction, and solve problems • Coach educators and improve their performance in schools

🎯 Requirements

• Deep passion for the education sector and creating a positive social impact • Experience in sales, partnerships, account management, recruitment, or education is a plus • Coachability, low ego, and eagerness to learn • Self-starter with grit and entrepreneurial approach • Positivity and ability to celebrate wins • Strong work ethic; organized, efficient, and urgent • Empathy and commitment to improving others’ experiences

🏖️ Benefits

• Equity compensation • Role includes bonus • 18 Paid Vacation Days and 10 Paid Company Holidays • Comprehensive medical, dental, and vision insurance • 401(k) retirement plan with no match • Sick leave • Paid biweekly