Senior Business Systems Analyst

🕒 April 24

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

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ZenBusiness

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

☁️ SaaS

🤝 B2B

Finance • SaaS • B2B

ZenBusiness is a comprehensive platform designed to assist entrepreneurs in starting, running, and growing their businesses. The company provides a range of services, including the formation of LLCs, S Corps, and C Corps, as well as compliance management with their Registered Agent Service and worry-free compliance offerings. In addition, ZenBusiness offers financial management tools such as Money Pro bookkeeping and business banking services. They also provide tools for online presence and customer acquisition like domain name registration, website and logo builders. With an emphasis on affordability and expert support, ZenBusiness aims to streamline the business setup process from formation to management.

📋 Description

• Lead discovery efforts to analyze complex business processes across product, sales, and customer success operations. • Translate ambiguous business needs into clear requirements, user stories, process maps, and system designs. • Break down high-level concepts into actionable deliverables (data maps, workflows, diagrams). • Act as a bridge between business and technical teams, ensuring shared understanding and alignment. • Partner with Product, Engineering, and Business Systems teams to design and enhance internal tools and platforms that improve operational efficiency and user experience. • Analyze data to identify trends, inefficiencies, and opportunities for optimization. • Identify opportunities to leverage AI (e.g., ChatGPT, Claude, Gemini) and automation to improve workflows, decision-making, and customer experience. • Help establish scalable frameworks for AI-driven process improvement and quality measurement. • Own and maintain high-quality documentation in Jira. • Build strong stakeholder relationships and communicate insights effectively to both technical and non-technical audiences.

🎯 Requirements

• 6+ years of experience in business systems analysis, product operations, or similar roles. • Proven ability to analyze complex systems and drive solutions from concept through implementation. • Strong experience with Salesforce and integrated business systems. • Demonstrated experience with process mapping, requirements gathering, and system design. • Strong data skills (analysis, mapping, validation, KPI definition). • Experience working with cross-functional teams in Agile/Scrum environments. • Ability to operate independently in a fast-paced, ambiguous environment. • Excellent communication and stakeholder management skills.

🏖️ Benefits

• medical, vision, dental, disability, and life insurance • parental and military leave • employee assistance program • 401k + match • annual bonus • pet insurance • RSUs • Paid parking* and 10 paid holidays