AR Specialist

🔥 15 hours ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Zenlayer

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💼 Consulting

📦 Logistics

📣 Marketing

💰 Series C on 2022-01

Consulting • Logistics • Marketing

Zenlayer is a hyperconnected cloud service provider focused on deploying and running applications close to users. With over 50 countries covered and 300 edge nodes, Zenlayer offers solutions like on-demand dedicated servers, scalable virtual servers, and edge data center colocations. Their services include cloud connectivity, network performance optimization, and multi-cloud services, specifically designed to enhance application performance and reduce latency across emerging markets. Zenlayer emphasizes intelligent routing and private global networking to improve user satisfaction and network efficiency. They serve industries such as gaming, blockchain, VPN, and cloud services worldwide.

📋 Description

• Generate and distribute customer invoices accurately and timely in accordance with executed contracts and company policies • Review customer contracts and billing schedules to ensure correct billing terms, rates, quantities, and billing periods • Coordinate with Sales Operations and Customer Success teams to resolve billing discrepancies • Support recurring and non-recurring invoice generation and adjustments • Monitor customer aging reports and proactively follow up on overdue balances • Contact customers regarding outstanding invoices through email and phone communication • Maintain detailed collection notes and documentation • Escalate high-risk accounts and collection issues to management • Collaborate with customers to resolve payment disputes and billing inquiries • Support collection strategies to reduce DSO and improve cash collections • Investigate and resolve unapplied cash, payment discrepancies, and short payments • Reconcile AR subledger to the General Ledger monthly • Prepare customer account reconciliations and provide statements upon request • Assist with month-end close activities related to accounts receivable • Prepare AR aging reports and collection status reports • Analyze aging trends and identify high-risk accounts • Support bad debt reserve analysis and write-off documentation • Assist with audit requests and AR-related schedules • Maintain compliance with company policies, internal controls, and accounting procedures • Identify opportunities to improve billing, collections, and cash application processes • Participate in ERP and system enhancement projects • Ensure proper documentation and audit-ready support for AR transactions

🎯 Requirements

• Bilingual in Mandarin Chinese is a must • 3+ years of accounts receivable, billing, or collections experience • Experience in a multi-entity and high-volume transaction environment preferred • Experience with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar • Experience in technology, cloud services, telecommunications, SaaS, or data center industries is a plus • Strong understanding of AR processes, cash application, collections, and account reconciliations • Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis • Experience with ERP systems and customer billing platforms • Understanding of revenue recognition concepts is a plus • Strong organizational and time management skills • Excellent written and verbal communication skills • Ability to work independently and prioritize competing deadlines • Strong problem-solving and analytical skills • Customer-service mindset with professionalism and tact • Ability to collaborate effectively across departments

🏖️ Benefits

• Full-time employment

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