Lead Senior Business System Analyst

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $140k - $155k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Zeta Global

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

📦 Logistics

✈️ Travel

💰 Post-IPO Debt on 2024-09

Consulting • Logistics • Travel

Zeta Global is an AI-powered marketing cloud that leverages proprietary AI and trillions of consumer signals to acquire, grow, and retain customers more efficiently. The Zeta Marketing Platform (ZMP) offers a comprehensive suite of tools, including data management, customer data platforms (CDP), email service providers (ESP), and digital signal processing (DSP), to create individualized customer experiences and improve marketing outcomes. Zeta emphasizes omnichannel marketing, customer intelligence, and data-driven marketing strategies, partnering with brands, agencies, and publishers worldwide to accelerate brand growth and engagement. Their platform is designed to tackle complex marketing challenges with solutions for customer acquisition, growth, and retention through predictive AI and actionable consumer data.

📋 Description

• Lead the definition of solutions for new client implementations or larger projects on existing implementations • Gather and define project requirements • Understand client workflows and business goals • Elicit and comprehend use cases • Learn existing technical and data infrastructure • Conduct gap analysis between applications and customer requirements • Set expectations • Collaborate with architects and developers • Estimate project impact, resources, and hours • Document recommended solutions • Support client teams with presentations and reviews • Draft requirements documents and functional specifications • Update documentation throughout the project lifecycle • Author and manage tickets for internal communication • Serve as internal subject matter expert on the solution • Collaborate with development, QA, and production support teams • Identify and address project risks • Support QA and UAT • Become a product expert • Manage multiple competing priorities • Recommend and institute best practices, methodologies, and tools • Advise the client success team on technical capabilities, staffing, and infrastructure needs • Travel to West Coast clients on a needs-basis

🎯 Requirements

• Management experience of similar roles • Experience contributing to project documentation including Business requirements documentation, specifications, SOWs, LOE’s, etc • Ability to understand and represent the needs of the end user in a software development environment • Strong consultative and advisory skills • Excellent written and verbal communications • Strong MS Office skills (Word, Excel, PowerPoint) • Ability to acknowledge marketing and strategic needs to assess and recommend technical requirements • Ability to communicate complex technical concepts to technical and non-technical audiences • Subject matter expert thought leader supporting organizational processes and procedures and implementing a new product or major modifications from start to finish • Web-services experience with RESTful APIs desired • 5+ years of experience with software implementation from requirement through design, development, and user acceptance • Bachelor's Degree or higher in technology-related field or relevant experience in implementing software • 4+ years' experience using Snowflake • Must be willing to travel • Must reside in either PST or MST timezones

🏖️ Benefits

• Unlimited PTO • Excellent medical, dental, and vision coverage • Employee Equity • Employee Discounts • Virtual Wellness Classes • Pet Insurance