Project Manager, CMS and Online Collections

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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zetcom

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

💼 Consulting

☁️ SaaS

🤝 Non-profit

Consulting • SaaS • Non-profit

zetcom is a company providing tailored software solutions for collection management to museums, archives, and non-profit organizations. Their web-based, modular platforms offer client-server support for the management and documentation of collection data, catering to over 1,000 institutions globally. The company develops high-quality, in-house designed software that adapts to the complex needs of environmental agencies and foundations.

📋 Description

• Lead clients through the full implementation cycle of the MuseumPlus and eMuseumPlus collection management suites, with a strong focus on eMuseumPlus • Lead projects for new clients and define and deliver enhancements for the existing North American user community • Plan and execute solution implementation projects within scope, time, and budget • Manage clients and stakeholders • Define work packages and collaborate with zetcom’s technical experts • Analyze customer data and data mapping for migration projects • Conduct quality assurance testing • Lead client workshops and trainings • Support pre-sales activities • Specify and implement changes to existing solutions • Provide second-level support for regional customers • Support or lead implementation projects outside North America as required • Collaborate with the Head of Projects & Services in North America, the zetcom Project Management Office, and project managers in Europe, Asia, and Australia

🎯 Requirements

• University degree or equivalent experience (preferably computer sciences, business administration, or cultural studies) • Interest in and satisfaction from working with the cultural sector and non-profit organizations • Five years of proven professional experience in a full or partial lead role in IT projects, ideally with web-based systems and complex data structures • Proven planning, organisational, and time management skills • Excellent analytical skills • Excellent verbal and written communication skills and the ability to connect with a diverse range of stakeholders • Proven high level of self-organization, sense of responsibility, and teamworking skills (particularly in global teams) • Customer-centric service philosophy • Willingness to travel occasionally (nationally and internationally, primarily within region) • Entrepreneurial spirit with the will to represent our products in the region • Practical experience with collection management, documentation or archiving systems • Experience in managing client projects for web applications • Practical experience as requirements engineer or business analyst • Project management, product management, or requirements engineering certification • Practical experience with Confluence and Jira or other helpdesk/ticket systems • Proficiency in any additional languages (other than English) (French or German is a plus)

🏖️ Benefits

• Competitive salary and benefits commensurate with your experience • Employer subsidized health, dental, and vision • 401K with employer match after one year of employment • Paid time off – vacation and sick time • Paid holidays • Maternity and Paternity leave • Short- and long-term disability • Computer equipment provided for remote office • Flexible, remote model (work in your time zone) • International team and diverse culture • Amazing worldwide customer base with unique collections • An opportunity to contribute to the growth and development of zetcom North America