Employee Service Coordinator

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $22 - $35 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zillow

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Lead resolution of employee inquiries and cases across core HR topics, including onboarding, benefits, compensation changes, employment verifications, and time off • Manage end-to-end processing of HR transactions and time-sensitive documents in Workday and related HR systems • Monitor and prioritize HR case queues in ServiceNow, track service levels, and flag trends or risks to ESC leadership • Partner with HR Business Partners, Payroll, Legal, and other stakeholders to resolve and document non-standard or sensitive employee matters • Analyze recurring questions, errors, and process gaps to recommend improvements • Contribute to self-service content, knowledge articles, and standard operating procedures • Support cyclical HR processes, audits, and data clean-up efforts • Coordinate tasks and communications across teams • Provide peer support and informal coaching to more junior coordinators

🎯 Requirements

• 1+ year of HR-related or HR operations experience supporting employee-facing services and HR transactions • Experience working with HR systems such as Workday and case or ticket management tools • Experience prioritizing and managing a high volume of requests or transactions in a shared services or service-oriented environment • Ability to work collaboratively in a fast-paced, team-oriented environment • Ability to quickly adapt to evolving processes, policies, and technological advancements • U.S. employees may live in any of the 50 United States, with limited exceptions

🏖️ Benefits

• Equity awards based on factors such as experience, performance and location • Remote work from a physical location of the employee’s choice • Equal employment opportunity and accommodation support